People Analytics
At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase and Square to Fortune 500 enterprises like American Express and PayPal. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi.
Plaid’s People Systems and Analytics team works with data across the entire employee lifecycle in order to surface insights that drive more impactful people decisions. As one of the first hires to this growing team, you will help build a robust analytics platform and strategy from the ground up. By leveraging both quantitative and qualitative signals across the employee lifecycle - recruiting, onboarding, development, engagement, rewards, and retention - you will help enable internal stakeholders to make better, data-backed decisions around Plaid’s workforce needs.
This role will have the opportunity to partner closely with senior leadership and cross-functional teams across People, Recruiting, Finance, and Operations. You will be responsible for building relationships with key business partners, developing reports and dashboards to meet business requirements, and turning your findings into useful recommendations and insights for the business. If you’re interested in using your passion for problem-solving and skill with People data to help build out the People Systems and Analytics team at Plaid, then let’s chat!
What Excites Us
- 5+ years of experience in analytics
- Prior experience working with People data at a high-growth SaaS or platform company or at a top tier consulting firm
- Experience with SQL, Excel, and data visualization tools (Tableau, Visier, Sisense, etc.)
- Experience with People systems (Workday, Greenhouse, Lever, Glint, etc.)
- Experience with survey development and design
- Experience with system implementation
- Ability to build strong partnerships, influence decisions, and communicate complex work in a clear and concise manner across a variety of audiences from our leaders to our employees
- Experience working in high performance environments and driving initiatives to completion
- High level of ownership, confidentiality, and attention to detail
- Bonus points if you've taken a company public
- Bachelor’s degree is required
What Excites You
- Opportunity to build and scale all aspects of People analytics at Plaid in order to leverage key insights and drive data-driven decision making
- Maintaining a deep knowledge of Plaid’s People systems and tools in order to access data and create meaningful reports
- Designing and building dashboards and analyses that identify key insights into underlying business needs
- Survey design, deployment, and analysis including employee engagement, performance reviews, and onboarding/exits to gain direct feedback from employees
- Building relationships with internal stakeholders in the business to provide ad-hoc data analysis and support on People-related topics across the business
- Build relationships with key business partners, help with requirement gathering sessions, and work on dashboards with specific metrics needed for the partners
- Work on optimizing our reporting and dashboards to meet business requirements and create opportunities for automation, improvements and scalability
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.