About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and elite provider network, 2.2 million people can receive best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $680 million.

About the Role

The Sr. People Operations Manager role is a newly created, hands-on role focused on building quality people programs that scale with Lyra’s growing population and managing a team of HR generalists. We are also looking for a thought partner and team player who loves collaborating on various projects with other members of the growing People Operations team. This role is ideal for someone with proven experience and a drive for rolling out well thought out and scalable initiatives in a mission focused hyper growth start-up in the mental health space.

Responsibilities

• Own the full cycle annual performance management program within Lyra including performance review design, system set up, communications to employees and managers and transition to comp planning
• Navigate with detail and diligence tricky and complex HR activities including performance management, conflict resolution, organizational development/training, employee relations, terminations, etc.; escalating where appropriate
• Be a culture champion of Lyra and help develop, participate and lead various culture initiatives
• Support the career development program with the creation of career ladders, leveling structure and career pathing org-wide
• Facilitate any manager training and proactively coach managers in real time with a sense of urgency
• Assess L&D initiatives that fit the needs of our employee population
• HR Compliance projects (Contingent workforce, OFCCP Compliance, Employee Classification, Background checks)
• Job design project including job descriptions, leveling and career matrices
• Oversee and update HR Communication tools and suggest new procedures and policies to continually improve efficiencies of the People Operations team
• Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required

Qualifications

• Bachelor’s Degree in HRM, psychology, communications or related field 
• Minimum 10 years of relevant People Operations/HRBP experience
• 3+ years of direct management experience
• 5+ years of experience in performance management, career development and manager training
• Strong attention to detail with a focus on excellence
• Ability to work independently, multitask, and drive towards aggressive deadlines
• Strong analytical, written and verbal communication skills
• Thoughtfulness, flexibility and a positive attitude
• Understanding of federal and state labor laws
• Fluent in Google Apps and MS Office

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.