People Programs Lead (Feedback & Development)

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

The People Programs team's mission is to empower high performance and foster engagement. We drive our feedback and development cycle and employee engagement initiatives. This is in addition to other  people programs that enhance the employee experience. We use data, feedback, and research to ensure our programs are adding value for all Affirmers and building an inclusive work environment!

In this role, you will lead several programs moving in parallel. From developing the program objectives, and creating the comprehensive project plans, to managing stakeholder relationships, and driving execution of work, you thrive at managing people programs You will also assess risks and challenges, troubleshoot issues, and host retrospectives, along the way, all with a commitment to continuous improvement for Affirmers. 

What You’ll Do

  • Be the “tools and tech” owner for our performance management and engagement platforms, including manager enablement/support, and managing the vendor relationship. You’ll evaluate future technologies to help drive scalable program growth
  • Partner on our ongoing feedback and development programs for all employees; including our continuous feedback initiative, and our employee calibration process to ensure performance standards are consistently applied across employees in the same role
  • Work closely with the People team to support the development of engagement surveys, and determine focus areas
  • Establish metrics to track the effectiveness of programs and be able to analyze data, synthesize feedback, and complete external research to identify patterns and / or new ideas that can help create/improve programs and processes and you are jazzed by this!

What We Look For

  • You've helped scaled people programs that support a growing global workforce 
  • 5+ years program management experience, ideally with people related programs at an organization that has scaled beyond 2,000 employees
  • A “how can we make this better?” mentality. You recognize that “perfect” is not an end state, and continually drive for program improvement
  • Creative thinker that can generate innovative program ideas and who has a growth mindset (ie.  you’re excited to try new things and believe challenges will help you grow)
  • Excellent verbal and written communication skills including attention to detail 
  • Collaborative and able to own and maintain stakeholder relationships; however, able to work independently and manage day-to-day tasks

Location - Remote U.S.

Please note that visa sponsorship is not available for this position.

#LI-Remote

Affirm is proud to be a remote-first company! Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.

 

If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

 

Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of my personal information as described therein.

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Affirm is a remote-first company! Our brick and mortar offices remain operational and accessible for anyone to use on a voluntary basis.

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