About Us

UJET is the world’s first and only cloud contact center platform for smartphone-era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.

Opportunity

We are looking for a Recruiter with full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

A successful recruiter will collaborate with department managers on a regular basis and proactively identify future hiring needs. You should also be able to attract candidates using various sources, like social media networks and employee referrals. Our ideal recruiter is a proactive, hands on, team player, who holds an HR background combined with experience in screening, interviewing and assessing candidates.

Ultimately, the responsibilities of the Recruiter are to ensure our company attracts, hires and engages the most talented and culturally fit people for our team, while growing a strong talent pipeline.

Responsibilities

• Manage the full cycle recruitment process, from sourcing to closing, ensuring a smooth and positive candidate experience
• Collaborates with department managers to understand hiring needs, draft detailed and accurate job descriptions and establish hiring criteria.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
• Screens applications, selects qualified candidates and schedules interviews.
• Source active and passive candidates from a variety of sources.
• Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
• Collaborates with the hiring manager and human resources during the offer process, seeking approval and identifying start dates, and other pertinent details.
• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.
• Implement and iterate recruiting and talent best practices across the organization
• Regularly manage pipeline activity and provide recommendations to Hiring Managers
• Keep our Applicant Tracking System (ATS) accurately updated at all times and ensure compliance across the team
• Collaborate across the business to develop a consistently strong candidate experience that represents our corporate values.

 Requirements

• 4+ years Experience as a Recruiter with 2+ years of full cycle recruiting experience for a scaling organization
• Excellent verbal and written communication skills
• Excellent time management skills 
• Familiarity with laws, regulations and best practices applicable to hiring and recruitment.
• Great problem-solving skills
• BA/BSc degree in Business, Human Resources or a related field or equivalent experience
• Ability to thrive in a highly dynamic and fast-paced environment

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!