About Us:

Finix is the smartest way for businesses to own, manage, and monetize payments. Built by payments experts from Klarna, PayPal, and Worldpay, Finix is trusted by companies like Lightspeed POS Inc., Passport, and Clubessential to build and scale their payments infrastructure. Headquartered in San Francisco, with an additional office in Cincinnati, Ohio, Finix is a privately held company funded by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and others. To learn more, visit www.finixpayments.com.

Our Recruiting mission is to engage, excite, and hire people who will achieve their career potential and contribute to the company's success. The Recruiting team is the growth engine, enabling our teams to hire world-class talent at incredible speed. We partner with leaders across the company to act as talent advisors. We ensure that despite our fast-paced growth, we keep candidate experience, diversity, and operational efficiency at the core of all processes. We are collaborative and supportive, always focusing on the success of the team. We help candidates dream big for both their careers and the future of Finix.

You will be a foundational Recruiting Coordinator focused on owning, managing, and elevating the technical candidate experience at Finix. You are passionate about offering support to your internal stakeholders - which includes recruiters, sourcers, interviewers, and hiring managers, as well as being the main point of contact for candidates, all while keeping quality experience top of mind. Most importantly, we’re looking for people who are excited about recruitment and want to gain exposure to all aspects of the recruiting spear - from sourcing to full-cycle recruiting, operations, and candidate experience.

What you'll do:

• Create an exceptional experience for all candidates throughout the interview process
• Successfully manage multiple candidates and calendars to seamlessly coordinate high-volume and fast-paced interview activity on the technical team.
• Support both internal and external stakeholders with proactive problem solving as it pertains to the interview process (i.e., handling technical difficulties, last minutes changes, etc.)
• Schedule and coordinate all candidate interviews, including travel, hotel, and meals if necessary (all interviews are currently remote due to COVID-19 considerations).
• Meet, greet, and setup candidates for interviews; setup any materials that may be required for the interview
• Act as our Talent Operations specialist; compiling recruiting reporting and data and collating it for analysis. You’ll pull this together from all the various recruiting and sourcing tools to drive the one point of truth for our recruiting metrics. You'll clean and maintain Recruiting data in ATS and analyze trends in Recruiting data and recommend action to Recruiting leadership. Educate and coach the Recruiting team on Recruiting analytics, trends, and processes. Oversee candidate NPS survey distribution and results. Own reporting for Recruiting team diversity efforts, team efficacy, progress to quarterly goals. You'll also write quarterly summaries on Recruiting team's work for Board meetings
• Assist recruiters with tracking candidates throughout the lifecycle of the hiring process including posting jobs and maintaining candidate status within Lever
• Proactively identify gaps in processes to create a more seamless and efficient solution and experience in the hiring process.
• Participate in strategic projects across the talent team, such as tool implementation and partner with HR Operations and Onboarding on projects and new hire tasks
• Maintain compliance (eg. GDPR) and ensure appropriate usage of candidate data
• Evaluate tools for the Recruiting function and manage relationships with Recruiting team tools (eg. Lever, LinkedIn, sourcing tools)
• Own job postings to external job boards

Requirements

• 2+ years of experience in recruiting coordination or operations for a high growth fast-paced start-up is preferred
• Experience using Lever and Google Calendar 
• Outstanding written and verbal communication, organizational, and problem-solving skills
• Highly organized with the ability to prioritize multiple functions and tasks while managing your work time efficiently
• Ability to maintain a high level of confidentially with confidential information
• Experience compiling recruiting and business intelligence data across various recruiting and tracking tools
• Basic knowledge of Excel (pivot tables, vLookups, Data sorting, COUNTIFS)

About you:

• Driven and focused towards a career in Recruiting or Recruiting Operations
• Exceptionally organized and able to juggle many priorities at once
• Adaptable to change and ability to be successful in an ambiguous environment
• You are proactive in identifying new projects and ways to improve processes
• You are passionate about creating a great candidate experience
• You are able to build rapport and trust with people quickly

Open to remote

About our benefits and perks 

Finix offers a comprehensive benefits package for all employees. Benefits are effective on the 1st of the month after your start date. 

Health: We offer a variety of health insurance plans with two major carriers (UHC for national coverage and Kaiser as an additional option for CA). Finix pays 90% of the employee premium and 50% of the dependent premium for whichever plan you choose. The remainder of the premium will be deducted from your paycheck pre-tax. 

Dental: PPO dental plan through Beam Dental, one of the best new dental carriers with national coverage. Finix covers 90% of the employee premium and 50% of the dependent premium. 

Vision: Vision plan through VSP. Finix covers 90% of the employee premium and 50% of the dependent premium.

Life / AD&D: Company-paid Life/AD&D insurance with coverage for 1x your annual salary. 

Short-term / Long-term Disability: Company-paid short-term and long-term disability insurance. 

Medical and Dependent Care FSAs: Pre-tax Flexible Spending Accounts for out-of-pocket medical or dependent care expenses.

Commuter Benefits: Pre-tax account for parking or transit expenses. 

401k: 401k account through Guideline.

Paid Time Off: In addition to federal holidays, we offer accrued time off of up to 15 days per calendar year with a 40-hour carry-over. Sick time is accrued separately at up to 9 days per calendar year.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants Only: External recruiting agency resume submissions will not be accepted.