Recruiting Operations Manager

| Peninsula
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About Wing:

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an unmanned traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery. Originally created in 2012 within X, the Moonshot Factory, Wing is now an Alphabet company.

About the Role: 

Wing is looking for a Recruiting Operations Manager. The ideal candidate has an operational mindset and strong attention to detail. In this role, you will lead the People team in always holding the highest standards of operational excellence. You’ll report to the Head of Talent Acquisition and largely focus on Recruiting Ops, and you’ll tackle a few other operational spaces as well - and provide support on projects across the team. 

What You’ll Do: 

  • Oversee candidate onboarding system (POBU) & immigration support (BAL) 
  • Create and manage reporting and dashboards for People and Talent Acquisition teams
  • Facilitate all things Greenhouse, our applicant tracking system (ATS) - role approvals, offers, maintenance, process improvements 
  • Serve as HireRight point of contact - background check program and FAA mandated drug screening program owner
  • Manage offer letters - ensure up to date and approved offer letters and documents for all Wing entities, responsible for updates and implementation to Greenhouse
  • Provide operational + technological support for onboarding Wing new hires
  • Vendor management - DocuSign, Pana, CoderPad, Plus Relocation, HireRIGHT, HackerRank, Greenhouse
  • SWAG - New hire SWAG program, referral SWAG, and little Winglet SWAG 
  • Further develop our knowledge management systems
  • Carryout process mapping in order to scale efficiently 
  • Document and streamline our current processes

What you’ll need:

  • BA / BS degree or equivalent practical experience
  • Experience in recruiting operations
  • Comfort with and ability to thrive in ambiguity 
  • Excellent detail-orientation and problem solving skills

Bonus:

  • Familiarity with Google POps systems and COE teams
  • Experience with Greenhouse 
  • Open to Remote
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Location

Palo Alto, CA 94304

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