Attracting and retaining fantastic people is the most important thing we do here at Plaid. We care deeply about the experience of every candidate, no matter the outcome. For this reason, our founders ran recruiting themselves for the first few years of Plaid's life. Now we're looking to build a recruiting team that has this same mentality.

We are looking for a Recruiting Operations Leader to optimize the efficacy of our recruiting process and team at global scale. You will create, drive, and execute on a variety of projects, processes and programs that improve the effectiveness of our Recruiting process including analytics, systems/tools, process, programs, external resource management and employer brand.

What excites you

• Create, drive, and execute on a variety of projects and programs that improve the effectiveness of our Recruiting process 
• Define and measure our key performance metrics, create and automate dashboards and reports that draw out important insights for Recruiters, Hiring Managers, and Leadership 
• Drive the hiring planning process, collaborating effectively with all stakeholders to create alignment around the headcount plan 
• Own our Recruiting training programs, including onboarding program for Recruiters, Sourcers, and Coordinators, and interview training for the entire company 
• Optimize our employee referral program and candidate experience efforts 
• Continuously educate and hold Recruiters and Business Leaders accountable for running a structured and objective hiring process 
• Educate users on our tools and systems

What excites us

• 5+ years of Recruiting Operations experience at a global, scaling company 
• Deep understanding of the recruiting process, key metrics, and what levers will most dramatically improve the efficiency and effectiveness of our process and Recruiting team 
• Desire to automate most things, and experience with working Engineers to make automation happen 
• An analytical mindset, structured thinking, and strong attention to detail 
• Proven ability to build trusted relationships with Recruiting and Business leadership 
• Someone who is self-motivated and self-directed, and likes to ship quickly 
• Experience with most ATSs and Periscope or a similar tool preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.