Senior Benefits Program Analyst
We’re Cruise, the self-driving ride-hailing service.
We are building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
At Cruise, our engineers have opportunities to grow and develop while learning from leaders at the cutting-edge of their fields. With a culture of internal mobility, there's opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.
If you are looking to solve one of today’s most complex engineering challenges, see the results of your work in hundreds of self-driving cars, and make a positive impact in the world starting in our cities, join us.
As the Senior Benefits Program Analyst, you will be responsible for partnering with vendors and internal teams to bring our benefits offerings to life for employees at Cruise. You will manage the day to day administration of our benefits programs, seeking opportunities for efficiency and excellence at every step. In addition, you’ll partner with the Head of Benefits to think critically about our benefits portfolio and determine the best mix of offerings for our population. You’ll focus on the employee experience and ways to ensure that employees know how to navigate their benefits in a thoughtful and personalized way. This is an exciting opportunity to build on our foundation to meet the evolving needs of Cruise.
This role reports into our Head of Benefits and is based in our San Francisco headquarters.
What you’ll be doing:
- Partners with benefit brokers, finance and HR Tech to administer employee benefits programs such as retirement plans; medical, dental, vision plans; life insurance plans and leave of absence programs.
- Develops and executes communication plan for program launches, program changes and open enrollment: including events, email campaigns and updates to the content for onboarding and the intranet.
- Serve as point of escalation of employee benefits inquiries and complaints to ensure quick, equitable and courteous resolution.
- Works with HR Tech partners to implement the Workday benefits module and continually improve the system in response to benefit program changes and employee feedback (including building additional requirements, testing and launching changes).
- Owns content and delivery of benefits onboarding program.
- Partners with leaves vendor and Legal team to administer leaves of absence.
- Improves employee self-service by managing and enhancing our intranet content,
- Builds program feedback loops (ex: NPS score, focus groups, event surveys, annual employee surveys) to track improvements in employee experience and influence program design.
What you must have:
- 2-4 years of experience in benefits administration
- BA/BS in related field preferred
- Ability to write in a concise, clear and engaging manner
- Comfortable with public speaking and communicates in a confident, clear and approachable manner
- Strong change management and project management skills
- Experience working cross-functionally to manage vendors in the administration of benefits (RFP, contracts, payment processing)
- Experience with Workday module lifecycle (building requirements, testing, moving to production) a plus
- Experience with Zendesk (creating macros, dashboards) a plus
- Experience using Workday or other systems to manage benefits enrollment
- Demonstrates ownership mindset to improve on program design in response to business feedback or market changes, or to scale system administration as needed
- Ability to develop strong working relationships and collaborate with a cross-functional group of partners, both internal and external
- Working knowledge of Excel for auditing purposes
Why Cruise?
- Our benefits are here to support the whole you:
- Competitive salary and benefits
- 401(k) Cruise matching program
- Medical / dental / vision, AD+D and Life
- Flexible vacation and company paid holidays
- Healthy meals and snacks provided
- Paid parental leave & family expansion stipend
- Monthly wellness stipend
- Commuter benefits
- We’re Integrated
- Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
- We’re Funded
- GM, Honda, SoftBank, and T. Rowe Price have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
- We’re Independent
- We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the bleeding-edge of technology, but also define it.
- We're Vested
- You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow.
Cruise LLC is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with Cruise to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way.
We also consider for employment qualified applicants regardless of criminal histories, consistent with applicable laws. And, if you believe that you will need any type of accommodation, please let us know.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.
