YOUR MISSION

• Partner with business leaders and managers to provide thought leadership regarding organizational and people-related strategy and execution
• Participate in leadership meetings to diagnose and solve talent and organization problems
• Advocate for your functional teams and represent their needs to the broader company
• Ensure the delivery of industry leading HR/Talent services as the business scales
• Partner with our recruiting team to ensure a positive and seamless candidate experience and strategic future focused hiring
• Provide consultative support and guidance to managers on implementation of core HR/Talent programs
• Guide and coach managers on how to appropriately manage and resolve complex HR issues (e.g., performance management, rewards, mutual separations, conflict management)
• Work closely with the rest of the HR organization to deliver talent programs and translate feedback
• Respond to manager and employee questions on a timely basis, providing support and advice
• Promote a culture of feedback and open communication, reinforcing our mission and core values
• Support individual and team development as well as provide guidance to support the high growth and need to become more efficient and effective

YOUR PROFILE

• You have 8+ years of progressive HR experience in a high speed, high growth environment supporting a sales or customer support organization
• Bachelor’s or Master’s Degree preferred
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws
• Global employee support preferred 
• You are a collaborative, thoughtful HR leader who sees the big picture and is comfortable getting into the details
• You have the proven ability to influence at the executive level
• You possess a genuine curiosity and strong desire to continuously learn, grow and develop others
• You have the proven ability to think creatively, participate fully and work collaboratively to develop and execute programs
• You are comfortable with open communication and giving and receiving open, constructive feedback respectfully
• You have impeccable judgment and ability to balance the needs of the company, managers and employees
• You are not afraid to roll sleeves up and get involved in all aspects of the role - no job too big or too small
• You have well-developed analytical skills
• You have unquestioned integrity and a confident presence to effectively resolve sensitive employee issues.
• You have expertise in total rewards, including incentive plans and equity
• You have a sense of humor and passion for MURAL are essential - we are really excited to work here, and you should be too!

Ideally you have

• Experience in design thinking and creative disciplines, or are willing to learn about them

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