Senior Manager, Learning & Development at Affirm

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re looking for a passionate innovator to take our Learning & Development team to the next level. In this highly dynamic and visible role you’ll be equal parts program manager, learning experience designer, facilitator, and coach as you hone the skill sets of our L&D team. Collaboration is your middle name; however, you’re still able to roll up your sleeves and be an independent self-starter when needed. It’s on us! You recognize the need to evolve learning experiences for Affimers in a remote first hybrid work environment, and are eager to create a “beyond best practice” next practice L&D strategy. No fine print here. If you're as excited as we are, please READ ON!

What You’ll Do
  • Lead and grow our Learning & Development team to ensure we’re providing “the right learning at the right time for the right employee” regardless of where employees are in their careers, or in the organization, or in the world!
  • You will be the driving force, while partnering with the Director of Organizational Effectiveness, in crafting Affirm’s learning strategy for new hires, managers, and leaders in addition to broad-stroke learning programming for all employees.
  • Quickly scale our manager development program in our remote first hybrid work environment, recognizing people come first. You’ll analyze the current program scope and design, perform an ongoing needs assessment to help guide the evolution, and be the lead curriculum designer and facilitator.
  • Partner cross-functionally across the People Team, and ultimately the entire organization to drive future programming and learning opportunities.  This includes collaborating with subject matter experts across Affirm in crafting new content and curriculum. You’ll facilitate and/or co-facilitate instructor-led training when appropriate.
  • Write communications, plans, and draft other internal content related to employee learning.
  • Define, measure, and communicate out the L&D team’s success metrics..
What We Look For
  • You've managed and scaled Learning & Development teams that support a growing global workforce for 1000+ employees.  And you’ve leveraged learning technologies (including but not limited to a Learning Management System and/or Learning Experience Platform) to help it all scale.
  • 8+ years of experience highlighting a combination of learning program management, instructional design, and facilitation.
  • You’ve developed and delivered curriculum and learning programs from scratch, have partnered with subject matter specialists to do the same, and coached team members on developing those very same skills.  
  • A track record of learning program development that delivers business impact and positive ROI for the organization.
  • Strong relationship-building skills to work collaboratively with partners across the organization.
  • Excellent communication skills, with an appetite for distilling sophisticated information to what matters most. Simpler is better.
  • A “how can we make this better?” mentality. You recognize that “perfect” is not an end state, and continually drive for program improvement.
Location
 
We’re excited to announce that Affirm is now a remote-first company!  The majority of our roles can be accomplished anywhere in the Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis. 
 
#LI-Remote
Check out our remote-first approach to learn more about the new ways we work.
 
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Affirm is a remote-first company! Our brick and mortar offices remain operational and accessible for anyone to use on a voluntary basis.

What are Affirm Perks + Benefits

Affirm Benefits Overview

Attracting great people starts by finding talent in different places. That's why we built remote work into the DNA of how we do business—but if an office space is more your style, we have offices in Chicago, New York City, Pittsburgh, Salt Lake City, San Francisco, and Toronto.

Affirm’s benefits are made for you. Spending wallets provide access to food, lifestyle, technology, and family planning wallets for your expenses. If your role is remote, you can set up shop anywhere in your home country. Generous time off enables you to take the time you need when life happens. Health benefits that include vision, dental, and mental health programs. We have a simple, flexible and transparent remote-first compensation structure so you can make the best decisions for yourself and your family. Our parental leave policy includes 18 weeks’ paid leave for birth and non-birth parents, and a 4-week return-to-work transition program, at full base pay. We also offer 24 company-wide paid days off (on top of our generous time off policy) which help our teams collectively pause to recharge.

Culture
Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Pushing the envelope together: Diversity, Equity, and Inclusion (DEI) in 2020

Diversity, equity, and inclusion are integral to the cultural fabric of Affirm. We’re dedicated to making improvements and sharing our learnings with the broader community. While we’re proud of our progress, we recognize the work still needed to be done. People Come First is not just a value at Affirm, it drives the work we do everyday and we look forward to continuing the work around us.

View Affirm's 2020 U.S. Diversity, Equity, and Inclusion report here: http://bit.ly/affirmdei2020

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