Senior People Operations Program Manager
- Work with the Head of Total Rewards and HR Operations and partner teams to manage projects from discovery and design through to completion. This will include crafting the strategy, develop the implementation plans, coordinate/produce activities
- Support ongoing special programs, like M&A activity, return to office support, international expansion
- Develop and implement standards for documentation to include standard operating procedures (SOPs), and other HR communication materials
- Establish scalable frameworks (process, tools) for end-to-end project and stakeholder management encompassing best practice project management standards and documentation
- Maintain in-depth knowledge of best practices within HR programs, program management, and data analytics. Introduce innovative and scalable solutions to enhance HR programs, processes, and data analytics
- Ensure compliance of US benefit programs with regulations, including HIPAA, COBRA, ACA reporting, benefits NDT and other national and local regulatory filings, legal disclosures and benefits notices
- Project manages Annual Open Enrollment to include: vendor administration requirements, development of training and employee benefits communications, and collection of statistical and census data
- Participate in the annual renewals of current benefits offerings, plan design changes and cost sharing strategy recommendation
- 7+ years work experience in a fast-paced, high-growth environment
- Operational mindset with the ability to set the program's long range operational plans and translate them into functional daily processes
- Ability to shift priorities based on the our needs and to manage multiple projects at once
- Strong analytical skills and experience with analytical tools
- You have strong written communication and presentation skills
- Strong project management and excellent partner management
- Understanding of HR systems
- You eat, live, and people programs, but you also love ice cream
Benefits and Perks
- Medical insurance including Health, Dental, Vision
- 18 paid holidays
- Unlimited sick days
- Parental Leave and fertility benefits
- Supported-employee clubs and Employee Resource Groups
- Commuter Contributions of $270 a month (pretax)
- Daily lunches and unlimited snacks
- Monthly gym and fitness stipend
About Us
Gamers, nerds, moms, dads, engineers, designers, marketers, support. We created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.
Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.
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