Advertisement

Senior Sales & Enablement Trainer

| Remote
Sorry, this job was removed at 3:30 p.m. (PST) on Monday, May 10, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

We are seeking a highly motivated and energetic Senior Sales Effectiveness Trainer and Coach to help drive the onboarding of new hire sales reps. In this role you will accelerate ramp and maximize efficiency of the global sales team primarily through delivery of sales onboarding programs and workshops. Your previous business, sales and coaching experience will help deliver onboarding training and coaching to improve win rates, market share and pipeline creation.

The ideal candidate is a self-starter with strong written and verbal communication skills, and a dynamic classroom trainer/facilitator. You’ll have spent time working with a fast-paced hyper-growth-oriented SaaS Sales teams and be competent in leading your own team. Finally, you’ll have experience establishing global programs that can be executed regionally in conjunction with headquarters.

Responsibilities:

  • Deliver onboarding programs comprised of in-classroom training, self-paced learning, peer mentorship program, demo certification, and weeklong Bootcamps for new sales reps and managers
  • Train managers and sellers on sales productivity tools and reports including Microsoft Dynamics
  • Inspire and educate our new field hires, integrating the building blocks for their role-specific learning path
  • Speak and present effectively, as well as motivate large classrooms in the communication of complex technical and sales topics
  • Measure, track, and report on training effectiveness
  • Partner with Sales Leadership to identify knowledge and skill gaps across the field team
  • Prepare training material and classroom agenda and deploy training to targeted audience
  • Provide follow-up coaching and mentoring to our new hires until they have completed their onboarding
  • Update and maintain project tracking documents and prioritize issues
  • Effectively manage internal relationships and work effectively across the business
  • Continuously enhance instructional delivery and presentation skills
     

Qualifications

To be successful in this role, we need someone who has:

  • 5+ years of sales, sales enablement/coaching experience
  • 3+ years’ experience leading training on sales productivity tools (i.e., Salesforce)
  • Familiarity with formal sales methodologies such as ValueSelling, Challenger Sales, and SPIN preferred
  • Proven track record in creating, delivering, and training successfully with measurable results in fast paced environments
  • Proven track record of working with and influencing sales members and executives
  • Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a strong sense of how sales professionals think, operate and absorb training
  • Ability to work independently, use solid judgment and create “client-ready” deliverables
  • A superb communicator, both written and verbally. The ability to effectively communicate complex technical concepts
  • Ability to select the right communication medium and methods for the audience and analyze the user experience to deliver the optimal support and properly manage expectations
  • Ability to meet established deadlines and quality standards and to deliver fully on commitments
  • Proven ability to work in dynamic work environments with limited supervision to deliver results
  • Experience with learning management and gamification systems like MindTickle
  • Experience with reporting and analytics



Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

101 2nd St #1400, San Francisco, CA 94105

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What is your vision for the company?

We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

More Jobs at ServiceNow

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ServiceNowFind similar jobs like this