Sr Director, People Operations at Udemy

| San Francisco
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We are currently seeking a strategic thinking and operationally efficient Sr. Director of People Operations to join our team. As part of the People, Places and Learning team at Udemy and reporting to our SVP of People, you will own designing, implementing, and optimizing processes, programs, and policies to support our rapidly growing organization. This role requires someone committed to excellence who is inspired by our company’s mission to Improve Lives Through Learning.

What you'll be doing:

  • Develop and execute a People Operations strategy that translates business and people team objectives into clear policies and actionable processes 
  • Lead a team managing Total Rewards, Payroll, People Analytics and People Processes for a dynamic, scaling organization of 800+ employees
  • Partner closely across the PPL function with our core teams: People Partners, Recruiting, Learning and Workplace to support a world class employee experience
  • Design and own the development, delivery and effectiveness of core international people processes across all touchpoints of the employee journey, including: on-boarding and off-boarding, immigration, PEO vendor management, compliance/policy management, global mobilityDirect our comprehensive compensation/rewards system as well as employee equity administration
  • Through partnership with other COE’s, optimize Workday and other HR technology to minimize HR activity and maximize employee experienceUse data to guide your decision making, whether it’s time saved automating a process or the ROI of delivering a great experienceSupport organizational change management and other special projects as needed 

We're excited about you because you'll have:

  • 10+ years of HR experience including 5+ years of management experience, preferably in a high growth - international company
  • Strong HR functional expertise; experience managing or partnering in compensation, benefits, payroll, People process optimization, PEO management, HR analytics, HRIS
  • BA/BS degree preferred
  • Outstanding interpersonal communication skills both written and verbal
  • The ability to communicate effectively to all stakeholders and to build relationships at all levels of the organization
  • Strong problem solving and critical thinking skills while exercising sound judgement
  • Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust building behaviors in all dealings is essential and required
  • Effective project management, time management and organization skills

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About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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