Sr. Learning and Development Manager

| San Francisco
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Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 1,000 innovative companies like AutoDesk, Service Titan, KeepTruckin, Pinterest, LinkedIn, Hubspot and Drift trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.
We are looking for a dynamic Sr. Learning & Development Manager to craft and drive our L&D function from the ground up! Reporting to the Director, People Business Partner, you’ll partner closely with the People team, business leaders, and employees to build a program that reflects and meets the unique needs of our Gongsters. If you have a passion for creating strong relationships throughout the business, evangelizing professional development, and helping Gong build an organization of inspiring leaders, this job is for you!

RESPONSIBILITIES

  • As the Sr. Learning & Development Manager, you will help us assess organizational personas and business needs to develop and deliver on a strategy unique to Gong. You will own an industry-leading learning roadmap and impact the organization in several critical capacities: as a strategic thought partner on learning initiatives, as a designer of in-house content and programs, as a project manager who drives end-to-end communication and execution, and as a facilitator of key internal programs. 
  • Craft and facilitate engaging learning experiences to create an environment where all Gongsters can do their best work 
  • Understand and prioritize the most critical business needs and design global, scalable L&D strategies that support leader, manager and career development, diversity and inclusion, and onboarding
  • Develop efficient systems and processes for tracking budget, program participation, and program logistics as well as sharing success insights in partnership with People Operations
  • Leverage tools and platforms that make learning fun and collaborativeIdentify tools and resources to make development planning and learning opportunities self-service; help people find what they need when they need it

QUALIFICATIONS

  • Experience in a learning and development department within a high-growth organization
  • Experience consulting with business leaders to design and deliver engaging, impactful learning experiences across multiple media and platforms
  • Strong personal leadership, organizational, and relationship-building skills
  • Ability to inspire confidence in senior management and to be recognized as the authority by stakeholders
  • Analytical approach to problem-solving and driving toward solutions
  • Ability to switch seamlessly between strategic thinking and tactical execution within a fast-paced environment
  • A curious learner with a growth mindset, staying relevant on emerging trends in the L&D space
  • Demonstrated success in building, delivering, and measuring high-impact learning experiences to a diverse audience
  • Able to turn academic / theoretical content into digestible, applicable learning experiences within the business context 

PERKS & BENEFITS

  • 100% paid coverage of medical, dental and vision insurance for employees
  • 401K program to help you invest in your future
  • Education & learning stipend for personal growth and development 
  • Flexible vacation time to promote a healthy work-life balance
  • Paid parental leave to support you and your family
  • Work from home stipend to help you succeed in a remote environment
  • Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Gong.io's HQ in downtown San Francisco is located on 4th and Mission Street, near Yerba Buena Center and Westfield Mall.

What are Gong Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Company sponsored family events
Acme co. sponsors family oriented events Monthly.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Free Daily Meals
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Our game room includes Ping Pong, Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Parking
We offer employees A parking subsidy.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
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