Vice President of People and Culture - Remote
About Us
Life360 brings families closer with smart tools designed to protect and connect the people who matter most.
Known for first-to-market solutions for modern family challenges, Life360 recently reached #1 in Apple’s US App Store’s list of free social networking apps. Nearly 1 in 10 US families with kids use Life360 an average of 12 times a day, and global membership is growing exponentially, with over 28 million active users in over 140 countries as of March 31, 2020 — making Life360 the largest mobile service for families in the world.
This reach gives us the opportunity to do unprecedented good for families through our valued core offerings: advanced location sharing, private messaging, driver monitoring, help alerts, 24/7 roadside assistance, and Crash Detection with emergency response. On average we respond to 1,000 roadside assists and dispatch 200+ ambulances each month to those in need.
Offering both free and paid memberships. In addition, the company has raised over $200 million in equity financing, and recently completed an IPO on the ASX exchange — giving our employees the liquidity of a public company with the upside of a private growth stage business.
Life360’s rapidly growing team of 150+ employees is headquartered in San Francisco, with offices in San Diego, and Las Vegas.
Life360 is Hiring a VP of People and Culture Hi, Chris Hulls (CEO) and David Rice (COO) here. Life360 has been rapidly growing, and as such, we have a new need to elevate our team in much bigger ways. As a company with strong user traction and product market fit, we believe that the ultimate strategic differentiator that will help us stand apart in our next phase of growth will be the quality of our people and culture. We are seeking a leader to partner with us to make this one of the standout elements of Life360. The Life360 Elevator Pitch We’ll start with the quick elevator pitch. If Facebook is for friends and LinkedIn is for professionals, we are the same thing for families, but with a strong focus on safety and coordination. With features that range from location sharing and place notifications to automatic car crash detection and emergency dispatch (on average, we send an ambulance to an accident every hour), Life360 is used by tens of millions of families around the world to make life safer and easier. While the Facebook for Families pitch isn’t new, we have the stats to back it up. Some examples: Given the strong traction we have, we believe success is ours if we continue to scale our team with amazing talent around the globe. Why we are hiring a VP of People and Culture? While our day-to-day is running well, the world is evolving and so are we. It’s clear that managing a fast-paced organization in this “new normal” requires fresh ways of thinking and we are looking well beyond just HR. So aside from maintaining the the nuts and bolts of getting people paid, dealing with immigration, and keeping the company compliant, you’ll be joining our other key executives (examples: Samir Kapoor - CTO, Jeremy Liegl - GC, Jon Troutman - VP Design, Ariana Hellebyuck - VP Marketing, Jonathan Benassaya - CPO, Russell Burke - CFO) in shaping the people and culture functions of Life360 as we enter our next chapter. Areas of Responsibility Culture We believe that culture isn’t just our values on the wall, but our key attributes that define who we are, how we work, and how we make hiring, separation, and promotion decisions. You will be responsible for finding ways to continue to develop these values and norms, ensuring they are adopted widely across the organization, and holding us accountable to meet them. Recruiting While we have a successful recruiting track record, we know it can be even better. We have ambition to scale beyond simply having a great pipeline process to having a reputation for being an amazing place to work with inspiring colleagues. In this role, you will have the power to oversee how our brand gets noticed by potential employees across the world. Talent Development Our managers do great work, and we’d like to create programs and systems that help them develop faster in all they do. From creating curriculum for up-and-coming managers, to helping the leadership team work more cohesively as a group, you will be responsible for ensuring that the talent we already have on the team continues to grow. How We Work/Facilities We’ve been opening satellite offices around the world and started remote hiring before the pandemic hit. This remote-first trend has now massively accelerated and you’ll be responsible for making us thrive in this new environment - managing our evolution to remote-first but also responsible for our facilities around the world. Reviews, Communication, and Feedback We are a transparent company and seek to build a culture of candor. We want wins to be widely shared, constructive feedback to be readily received and given, and both the formal and informal processes we have to be understood, consistent, and widely adopted. You will be the point person to ensure this runs smoothly throughout the organization. Compensation, Benefits, Leveling & Compliance While much of the decision making here falls to our individual managers, we are at a size that requires consistency and education across the organization. You will be a cross-functional facilitator here to ensure all departments scale. Additionally, you will drive company compliance with employment laws and regulations. On day one, you will take responsibility for our six person People team (4 in Talent, 2 in HR) and our five person EA/Facilities team. You will scale these functions as we grow. This role reports to David, who runs what we term our “company operating system” - keeping everything working together as the company continues to grow/scale - but you will also be working very closely with Chris, who as founder/CEO is very focused on culture and values. Who You Are Bonus Points Compensation and Benefits: Competitive pay and equity compensation -- we seek to be above average when benchmarked to late-stage private companies The computer and work setup of your choice Comprehensive health, dental, 401k and other benefits $200/month Quality of Life perk Other Details We are headquartered in SF, and aim to hire someone locally, but given the new remote-first world, we are open to hiring the right person wherever they may be. We would expect you to come to HQ regularly though, and you would need to be able work during business hours in our time zone. We’re centrally located near South Park (8 minute walk from CalTrain, 10 mins from BART, one minute drive after getting off the 101). We offer competitive benefits and compensation, and are publicly listed on the ASX (Australian Stock Exchange). We chose this non-traditional funding route instead of doing a late-stage private round because you get the liquidity of a public company with the upside of a private one. Our equity is no longer the proverbial lottery ticket — you can sell shares whenever you want. Interested in learning more? The world is small, so ideally you come in through a trusted referral, but feel free to apply here if we don’t happen to have any connections that intersect. PS/Addendum: Some Words on Our Culture Because culture is such a big focus for the role, we’d like to share a work-in-progress version of our updated key values. We are serious about making these attributes not just words on the wall, but key tenets that we use to make hire/fire/promote decisions. We share them here in the spirit of transparency so you know the type of team we are trying to build. While culture by definition is not carried by a single person, and in particular has to be modeled and exhibited by the leadership team, you will be the person that continues to bring these values to life and help us hold ourselves accountable to them.