Internal Communications Manager

About the Role

The Communications team at Headway builds and protects the company’s brand and tells the story of our mission to make mental healthcare accessible for all.

As Headway scales, we need an internal communications function that does more than share updates — it aligns employees around strategy, strengthens culture, and helps leaders inspire action. We’re hiring an Internal Communications Manager to design and drive the systems that make this possible. This role will shape how information flows across the company, build new channels to connect leaders and employees, and ensure every team member has the clarity, context, and connection they need to deliver on our ambitious mission.

This role is ideal for a strategic thinker and storyteller who can execute compelling narratives and simplify complex ideas. You’ll own our internal narrative, lead high-impact channels like All Hands, work closely with the executive team, and build the infrastructure that makes communication at scale simple and effective.

You Will

• Set Internal Comms Strategy: Define and evolve the frameworks, channels, and rhythms that keep teams aligned, inspired, and connected as we scale.
• Lead Internal Events: Own events like All Hands meetings – including run-of-show, content coaching, and presentation quality for our company-wide meetings, ensuring they’re inspiring, clear, and aligned to our strategy.
• Coach Executives: Partner with leaders to refine messaging, sharpen delivery, and frame narratives for key announcements, strategy rollouts, and change management moments.
• Create Scalable Infrastructure: Develop templates, playbooks, and processes that make communication faster, clearer, and more consistent across the organization.
• Strengthen Storytelling: Ensure employees understand not just the “what” but also the “why” of our strategy through compelling and accessible storytelling.
• Bridge Internal & External Narratives: Partner with Brand/Marketing and People teams to ensure our internal story reinforces our external reputation and employer brand.

You’d be a great fit if…

• You have 6–8 years of experience in internal communications, ideally in tech or a fast-scaling startup environment.
• You’ve built or scaled internal communications strategies and channels that connected leadership with employees.
• You’re an exceptional communicator — in writing, in presentations, and in coaching executives.
• You thrive in high-growth, fast-changing environments, remaining resourceful and decisive with incomplete information.
• You’re collaborative, culturally infectious, and customer-centric, building credibility across diverse teams and levels.
• You care deeply about culture and understand how communications can fuel connection, alignment, and momentum.

Compensation and Benefits:

• The expected base pay range for this position is $136,935-$179,000, based on a variety of factors including qualifications and experience.

  We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development