Client Success Intern

| San Francisco | Remote
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Why Work at Doximity?

Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

For us, transparency is key, so ensuring your goals and values align with ours is also an important step. Take a look at how we Work at Doximity and check out a blog post from one of our interns last summer.

Our internship program provides structured (and unstructured) opportunities to learn from our talented team either remotely or from our San Francisco, CA office, in the epicenter of digital health.

The Pharma Client Services team at Doximity is seeking an intern to help our healthcare clients achieve success developing and implementing deliverables in a fast-paced, tech-savvy, non-corporate environment. 

How you’ll make an impact:

  • Work with our Client Services team to learn about Pharma submission processes
    • Create submission files
    • QA messages
    • Shadow client discussions
  • Create and update process documentation, including video demos
  • Identify areas for improvement

What we’re looking for:

  • Success working independently and being personally accountable for assigned tasks
  • Exceptional attention to detail, written and verbal communication, and time management skills
  • Highly organized, able to coordinate large amounts of information across multiple projects (and timezones!)
  • Enthusiasm to help and be an energetic team player
  • Experience working with Excel and Keynote/PowerPoint 
  • At the minimum, you must be an incoming senior in college or recent college graduate; 

About Doximity

We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunities for you to make an impact—join us!

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • GoLanguages
    • RailsLanguages
    • GraphQLFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Vue.jsFrameworks
    • ElasticsearchDatabases
    • SnowflakeDatabases
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • ZeplinDesign
    • FlintoDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • SlackCollaboration
    • ZoomCollaboration
    • Happy FoxCollaboration
    • Google MeetCollaboration
    • Google SheetsCollaboration

Location

500 3rd St, San Francisco, CA 94107

An Insider's view of Doximity

How does the company support your career growth?

I have been really impressed with Doximity's ability to lean into flexibility. Whether that meant quickly developing a telehealth platform or improving our diversity & inclusion efforts, all during a pandemic, our leaders enabled us to lean into new decisions that have created positive impact. This trust and support has definitely helped me grow.

Felix

Diversity, Equity, Inclusion, and Belonging Manager

What are Doximity Perks + Benefits

Doximity Benefits Overview

We take pride in the culture we’ve built and recognize that our company is successful when our people are successful. That’s why we’ve put in place competitive benefits and thoughtful perks to ensure every employee is supported throughout their career and can put their best foot forward while at Doximity.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Doximity has always had a “work from home Wednesday” policy for HQ employees, where every employee works from home once a week to save time on commuting and GSD* (Get Stuff Done).
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
We offer behavioral health benefits which give employees unlimited access to licensed counselors who can support employees through personal or work-related issues.
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
We offer Traditional (pre-tax & after-tax) and Roth 401k (after-tax) through Fidelity. Doximity will match contributions up to $3,000 annually.
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Doximity's benefits include dependent care FSA plans that allow for child care reimbursement.
Generous parental leave
This includes 6-8 weeks paid leave for birth moms, 6 weeks paid leave for baby bonding, and up to 12 weeks paid leave for non-birth giving parents.
Family medical leave
Adoption Assistance
We've provide reimbursement for up to $10,000 for fertility and adoption-related expenses. Examples include (but aren't limited to) egg freezing, IVF treatment, counseling,, adoption fees & more.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
We offer flexible paid time off from work that can be used however you want. Whether it’s vacation, personal days, or sick days, we encourage employees to take time off to rest and recharge.
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Every Monday, Tuesday and Thursday we offer customizable catered lunch. Review the weekly menu and filter options by diet, meat preference, or dish ratings and reviews.
Free snacks and drinks
Some meals provided
Every other Friday, employees can sign up for “shack lunch” which assigns each employee to a lunch team. The team chooses a nearby restaurant and can enjoy a delicious lunch on Doximity.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Having the right tools or office equipment are key to making remote work productive and successful. That’s why we offer every employee a stipend to use towards their home office.
Mother's room
Professional Development Benefits
Job training & conferences
Those who have been with Doximity for at least one year are offered a $2,000 annual ​budget that can be used towards attending conferences, participating in training, and providing general resources
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Personal development training

Additional Perks + Benefits

Offsites– Offsites are a huge part of Doximity’s culture. Every quarter, we plan a trip as a team to get to know one another on a personal level, set goals, and have retrospectives on what is working well and what needs improvement. Teams generally get together for 1-3 trips throughout the year.

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