**Considering candidates in San Mateo, Santa Barbara, or US-based remote**

We are seeking a Product Operations Intern who will support the execution of our product strategies for our core Research Platform. As part of our Product Operations team, you will work with a wide range of cross-functional stakeholders to ensure successful program deliveries & scaled product knowledge. You will focus on optimizing the product development process and customer experience to ensure users get value and internal teams are enabled to do their jobs efficiently. Ideal candidates have experience in an agile software development environment, technical writing, and are eager and motivated to work in a fast-paced, highly fluid environment.

RESPONSIBILITIES

• Support the Product Operations team to scale product knowledge and increase transparency across the business
• Support the Product Operations team's quarterly objectives and projects that drive the business forward
• Work with cross-functional teams to operationalize the configuration and customization for the Research platform to support incoming projects and studies
• Work with Engineering, Product Management & QA to support internal testing efforts to ensure the products meets the intended behavior
• Triage and manage the resolution of issues that arise during project execution
• Address customer needs & product user issues via creative workarounds using internal configuration tools
• Identify opportunities for improving process or introducing automation

QUALIFICATIONS

Minimum Qualifications:

• 2+ professional working experience
• High degree of intellectual curiosity and attention to detail
• Excellent written and verbal communication skills
• Ability to work in a team-oriented work culture, providing back-up and support to team members
• A passion for delivering an excellent experience for users
• Strong desire to work in a fast-paced, often ambiguous environment

Preferred Qualifications:

• Experience with an Agile or SaaS environment.
• Working knowledge of Pharma Development or Med Tech
• Experience with regulatory needs and SDLC

ABOUT EVIDATION

Evidation measures health in everyday life and enables anyone to participate in groundbreaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's Achievement platform is trusted by millions of individuals—generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to enable and empower everyone to participate in better health outcomes, Evidation is working to bring people individualized, proactive, and accessible healthcare—faster.

OUR VALUES

• Put individuals first
• Challenge each other and state your good intent
• Go fast while maintaining quality and integrity
• Work to win together

OUR BENEFITS & PERKS

• Flexible work hours
• Support for remote work when needed
• Relaxed work environment
• Opportunity to work on fascinating challenges that improve people’s lives
• Mobile phone, home internet, and home office furniture reimbursements
• Apple laptop and your choice of monitor + noise cancelling headphones
• LinkedIn Learning and other professional growth opportunities

EVIDATION HEALTH VALUES DIVERSITY AND IS COMMITTED TO EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARD TO RACE, COLOR, CREED, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN OR ANCESTRY, POLITICAL ACTIVITY OR AFFILIATION, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION INCLUDING GENETIC CHARACTERISTICS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, SEX OR GENDER.