Product Management Intern at Uber (San Francisco, CA)

| San Francisco
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About the Role
We are looking for Product Management Interns to join our Load Logistics and our Carrier Experience team this summer (2022) for 12 weeks in San Francisco or Chicago!
The ideal PM Intern will innovate and drive business growth across Uber's properties. Pick and Drop off experiences impact both carriers as well as shippers. As an intern on the team, you will drive the discovery of what shippers need to know to optimize operations around their facilities, how can Uber empower shippers with these insights as well create a product experience around these insights with the support and partnership of a mentor on the team!
What You'll Do
  • Load Logistics - Drive efficiency and service around the drop off & pick up experiences
  • Build near real time insights on facilities for shippers to help them improve the efficiency of warehouses - which in turn drives "magical pick up and drop off experiences"
  • Work closely with design, operations, engineering, and data science partners to design, build & deploy the product experiences, learn from the results, and iterate quickly
  • Engage with Uber Freight leadership through regular updates

  • Carrier Experience - As an PM intern on this team, you will be responsible for helping build a better onboarding experience for new carriers, focused on setting carriers up for success with Uber Freight, ASAP!
  • You'll have a lot of room to flex your creative muscles and really build a vision for what it means to sign up for Uber Freight.
  • Over the course of the summer, you will be working alongside our Design and User Research teams to learn about what expectations new carriers have when they sign up for Uber Freight, our Operations team to understand the ins and outs of onboarding new carriers, and our Engineering team to understand what's feasible to build as an MVP.
  • Ideating, proposing and shipping an improved onboarding experience for our drivers, to help us acquire and retain more qualified leads to reach our goals.

Basic Qualifications
  • Actively pursuing a Bachelor's degree in computer science, business, statistics or MBA with at least one semester/quarter left after completion of internship
  • Strong understanding of the product/software development.
  • Availability to embark on an exciting 12 week internship focusing on a real-time, impactful business challenge to begin May/June 2022
  • Excellent communication skills (oral & written)
  • Highly energetic with a desire to learn and grow
  • Proficient in SQL & strong data foundations
  • Strong organizational and project management abilities
  • A true passion for our mission, our products, and the company's hybrid technology/operations nature

Preferred Qualifications
  • Strong product thinking
  • Experimental mentality and ability to use metrics to back up assumptions and evaluate outcomes
  • Prior experience launching and rolling out new products leveraging agile methods and best practices
  • Transportation/Freight/Supply chain knowledge is a plus!

About the Team
The Load Logistics team is responsible for the transparent, frictionless and reliable movement of loads through the UF network. As we scale the movement of loads through the UF network, driving the efficiency and service of these loads is essential to grow the business and expand into new lines of business. Load logistics team builds the platforms and experiences for our shipper, carriers & operators as the load lifecycle progresses.
Carrier Experience
Uber Freight connects shippers with truckers, much like how Uber connects riders and drivers. As part of the Growth team, you will be actively involved in helping shape our product strategy to acquire and retain new carriers on our platform.
Uber Freight is a marketplace built to connect shippers with trucks, much like the way the Uber app connects riders and drivers. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things around the world.
On the Uber Freight team, we believe that our dedication to transportation technologies will bring more collaborative, highly efficient, and increasingly safer transportation logistics to our roads. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today's toughest challenges in transportation. When we see individuals truly owning their individual success, we succeed as a team.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

The SF Bay Area has been Uber’s HQ since day one. Today, it houses 3,500+ employees and almost every team has a presence here. We recently opened our new headquarters, adjacent to Chase Stadium. Uber's a hybrid work environment and employees target spending 50% of their time in the office.

An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone.

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

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