UX Research Intern (Summer 2020) at Reddit

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The Galactic Reddit Academy (aka Reddit’s internship program) is ready for liftoff, and we need a User Experience Research Intern to join our crew!

Are you a graduate student in the social sciences with a dream of investigating the way users behave while browsing r/catsstandingup at work? Well, you’re in the right place. Reddit welcomes graduate students from academic backgrounds related to anthropology, behavioral economics, communication, cultural studies, economic sociology, gender and sexuality studies, human-computer interaction, intercultural studies, media studies, organizational behavior, political science, psychology, science and technology studies, social psychology, socioeconomics, and sociology to join us as User Research Interns this summer 2020. 

The User Research team is a mixed-methods group focused on understanding user behavior on and off Reddit. The team develops research questions and hypotheses. We then use those statements to design mixed-method, qualitative, and quantitative studies and execute research that highlights user needs and expectations. These findings often influence Reddit’s product design roadmap on both tactical and strategic levels.

We’re looking for our User Researcher Interns to contribute to a diverse, creative, and collaborative group to design and execute research specializing in user behavior and social media creation and consumption. Your research will focus on collecting and analyzing user data to describe user mindsets, desires, and behaviors. For 2020, we are looking for candidates with fresh ideas, serious curiosity, passion, and creative drive who 1) have interest and experience in qualitative research methods (e.g., listening to interviews, distilling highlights, transcript analysis) to assist with in-person and remote interviews, usability tests, and other forms of research, and 2) are skilled in various types of writing (e.g., literature reviews, memo writing, report writing, and newsletter writing), as well as copyediting, and 3) can translate academic work for a broader public. You’ll work closely with the rest of Reddit’s User Research team, the Design team, and other people focused on analytics and insights across Reddit (e.g., data scientists, product managers, engineers, etc.).

Not familiar with Reddit? We're a community of nearly 440 million active users, with a mission of helping people of all shapes, sizes, and backgrounds discover places where they can be their true selves. Reddit is home to thousands of communities, endless conversation, and authentic human connection. Whether you're into breaking news, sports, TV fan theories, or a never-ending stream of the internet's cutest animals, there's a community on Reddit for you. Every day, millions of people around the world post, vote, and comment in communities organized around their interests. Reddit is a growing family of millions of diverse people sharing the things they care about most. Reddit was founded in 2005 by two college friends.

At Reddit, you'll get to:

REDDIT’S MISSION FIRST: Work on projects that impact the business. You'll experience how a user research team works, while seeing your research impact every stage of the product design lifecycle and change the experience of millions of users worldwide.

MAKE SOMETHING THAT PEOPLE LOVE: Contribute to user-centric thinking, resulting in tangible improvements across our portfolio of products -- as well as to how we approach and solve customer problems.

EVOLVE: Make Reddit better. Apply your expertise in research design, analysis, and presentation of data to uncover actionable insights around user needs and behaviors and contribute to evolving the Reddit product and organization.

WORK HARD: Be mentored by experienced and passionate UX researchers. You'll work with a diverse set of senior-level researchers with backgrounds working at companies both big and small.

DEFAULT OPEN: Make Reddit history by being part of our first-ever research intern class. Earn piles of sweet Reddit swag and get to know the city during sponsored outings over the course of the summer. Come to work every day at our San Francisco office, complete with catered breakfast and lunch, free snacks, a rooftop terrace, and easy access to Union Square.

If you fit the following minimum qualifications, we'd love to hear from you:

  • Ability to work on site at Reddit HQ in San Francisco during Summer 2020
  • Graduating from a graduate MA or PhD program between December 2020 and Summer 2021
  • Authorization to work in the United States
  • Must be at least 18+
  • Passion for the intersection of user experience, design, business, marketing, and data
  • Desire to design and execute research quickly
  • Strong sense of user empathy

In order to be considered for the role, please apply with the following information by Friday, Feb. 28 at 11:59 PM Pacific Standard Time:

  • CV or resume
  • Transcript
  • Website and/or portfolio link
  • Social media links
  • Cover letter with written responses to the two prompts, which may connect or relate to your own interests and/or experiences. Please read the following article from The New Yorker titled, “Reddit and the struggle to detoxify the internet”. We ask that you please: 
    • (1) respond to the article (250 words max), and 
    • (2) propose original research that builds on your takeaways from the article (100 words max).

We are very much looking forward to your submission, and to seeing how our work could fit together this summer!

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