Lead Product Designer

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About Shift:

We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process. 

And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go. We’ve recently entered the public markets (Nasdaq: SFT) and are experiencing rapid growth. This is a great opportunity to join a hyper growth company changing an industry

About the role:

Help Shift transform the consumer experience around buying and selling used cars. We’ve set out to flip the script on this notoriously customer-unfriendly industry by creating a used car marketplace that puts customers at the center, aligns with them instead of against them, and creates value for them at every step in the process. We want every Shift customer to love the car they buy from us, and the experience of buying it from Shift.

What you'll do:
  • Work through all phases of the design process to ship web products as well as the occasional mobile, brand, or marketing project.
  • Partner with Product Managers in conducting user interviews and testing prototypes to inform design decisions.
  • Create user flows, wireframes, low-fidelity prototypes, and high-fidelity mock-ups.
  • Clearly communicate your design decisions and the thinking behind them to the team and other stakeholders. Participate in weekly critiques with the Design team, sharing early and often.
  • Collaborate with Product, Engineering, and Operations to ship high-quality features at scale.
What we ask for:
  • 5+ years of product design experience with internal/B2B products across web and mobile.
  • Excellent functional design skills.
  • A portfolio that tells the story of your work and demonstrates strong interface design.
  • Experience in UX Research

Nice to have:

  • Experience working in a fast paced, startup environment.
  • Experience working on a team with strong design and consumer focus
  • Front-end development skills
  • Strong skills in mobile web and native application design
  • Experience conducting your own user research 
On diversity

Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.

Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.

Why join now?

Having gone public in October 2020, we are at the beginning of our journey and hope you join us for the ride! Shift is a leading end-to-end auto e-commerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Shift’s mission is to disrupt the old, outdated car purchasing and selling models, and you can be a part of driving this innovation into the industry with us!
Website | Facebook | Instagram | Twitter | LinkedIn | About Shift (Team)

Shift is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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Location

San Francisco is often called "Everybody's Favorite City," a title earned by its scenic beauty, cultural attractions, diverse communities, and world-class cuisine. The Bay Area has the largest concentration of high-tech companies in the United States and is also where we got our beginnings!

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