Commercial Counsel at UJET

| San Francisco
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About Us

Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – fingerprint, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!


We are looking to add a Commercial Counsel with deep experience in tech transactions to our growing San Francisco legal team! The ideal candidate is collaborative, highly motivated, and detail oriented.

This role will report to our VP, Legal & Strategic Operations. Your work will focus on supporting our sales, partner management, and vendor management teams to enable the business to rapidly scale while mitigating risks.

  • Review, interpret, draft, revise, and negotiate a wide range of commercial agreements, from complex and high-value vendor deals to software licensing agreements, cloud platform agreements, and strategic partnership agreements.
  • Build and maintain a template library, internal playbooks, and other tools to support and grow the legal team.
  • Support dynamic improvement and iteration of existing tools and designing new processes that help the business scale, including helping to implement a contract management system.
  • Build relationships and collaborate with various teams to enable cross-functional alignment/coordination and successful implementation of customer and vendor procurement processes.
  • Advise stakeholders on complex deal structures, contractual legal issues and risks, company approval processes, internal policies and procedures, and negotiation strategy.
  • Manage legal operations and outside counsel relationships, as necessary.
  • JD degree, admitted to the California bar and in good standing.
  • 5+ years experience in a law firm or in-house legal department drafting, negotiating and advising on tech transactions and advising engineering teams on structuring IP and commercial deal terms. Experience with CCaaS industry a plus.
  • Demonstrated track record of taking ownership of and solving problems by blending sound judgement, common sense, critical analysis, and taking into account legal risk and product/business needs.
  • Superb attention to detail and able to deliver results in a fast paced and high-growth environment.
  • Strong communication skills and experience collaborating with cross-functional teams at all levels (including senior management and executive team).
  • Knowledge of data privacy laws (GDPR and CCPA).
  • Comfortable working in a fluid, fast-paced, and mature start-up environment
Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.


In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen


201 3rd St, San Francisco, CA 94105

What are UJET Perks + Benefits

UJET Benefits Overview

We offer medical, dental, and vision plans with both employee and dependent coverage options, as well as both traditional and Roth 401 (k) plans. But that’s not all. Easily apply pre-tax funds to your commuter card for easy transportation to and from work. Along with offering fair and competitive compensation packages, all employees have the opportunity to earn UJET shares and stock options. We offer all employees 12 weeks of paid maternity and paternity leave. Unlimited PTO and flexible work hours gives employees the opportunity to work hard while also making time to pursue their passions outside of the office.

Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Diversity Employee Resource Groups
Internally working on launching very soon!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Internet and cell stipend during the pandemic.
Professional Development Benefits
Promote from within
Customized development tracks
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