Localization Manager

About the Company:

World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet.

We’re one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.

World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.

World has been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100.

Central Operations defines how the World project comes to life in the field. We design the service model, ensure operators succeed at scale, and drive quality, compliance, and user trust across every market. Our team partners closely with Product, Customer Experience, Marketing, Legal, Comms, Logistics, and Operations to make World accessible, reliable, and human-centered everywhere it launches.

Tools for Humanity is looking for a Localization Lead (IC4) to build and scale world-class localization practices that make our products, services, and communications accessible and relevant across global markets. You will own the strategy, processes, and execution of localization across the company, driving efficiency, linguistic quality, and cultural accuracy.

This is a highly cross-functional role where you will partner with Product, Marketing, CX, Comms, and Legal teams to deliver translations that reflect our brand voice while meeting strict standards of accuracy, timeliness, and accessibility. The ideal candidate is a strong operator with deep localization expertise, a track record of driving process improvements, and the ability to influence stakeholders at all levels.

• Strategy & Process Development: Build scalable localization processes, frameworks, and governance models to support global expansion.
  Project Leadership: Define and execute comprehensive localization strategies for new country launches; oversee end-to-end localization projects across multiple languages, ensuring timely and high-quality delivery.

• Vendor & Budget Management: Oversee localization budgeting, vendor selection, and performance management to ensure primal resource allocation and high quality translation output.

• Quality & Brand Voice: Maintain glossaries, style guides, and translation memories; ensure consistent brand tone and linguistic accuracy across all markets.

• Technology & Tools: Manage translation management systems (TMS), implement automation, and integrate AI/ML translation workflows where appropriate.

• Cross-Functional Collaboration: Partner with Product, Marketing, Design, Comms, CX, and Legal to integrate localization seamlessly into development and go-to-market processes.

• Advocacy: Serve as the internal champion for localization, emphasizing its role in accessibility, regulatory compliance, and user trust.
  

• 6–8 years of experience in localization management on the client-side, ideally in a fast-paced, global technology company.

• Proven success in building and scaling localization processes and driving cross-functional alignment.

• Strong experience managing translation vendors, freelancers, and AI/machine translation workflows.

• Excellent project management, communication, and stakeholder engagement skills.

• Deep cultural awareness and the ability to adapt communications for diverse audiences.

• Exceptional organizational skills and strong attention to detail.

• Ability to thrive in a fast-moving environment with minimal guidance, demonstrating ownership and accountability.

• Bonus: Experience in tooling migration, or technical implementation of translation software.
  

• An open and collaborative office space in downtown SF

• Unlimited PTO

• Monthly phone reimbursement or company device

• In-office meals

• Top-tier medical, dental, vision insurance
  401(k) + employer match program
  

If you are passionate about building scalable localization programs that make products accessible and meaningful across cultures, we’d love to hear from you. Apply now at Tools for Humanity and help us build a truly global network.

The reasonably estimated salary for this role at TFH in San Francisco ranges from $155k to $175k, plus a competitive long-term incentive package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best-in-class, comprehensive, and inclusive employee benefits for this role including healthcare, dental, vision, and mental health benefits, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend, and much more!