Acquisitions Associate

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About the Role:

The Acquisitions Associate (AA) builds and strengthens our ongoing pipeline of prospective sellers. As the lifeblood of our selling platform, they’re high-energy, highly motivated team players who are passionate about working with customers and helping them sell their cars flawlessly. The AA will be explaining complex information to a customer one minute, then qualifying leads and tracking CRM communications the next. Most of all, they understand the customer journey and mindset, and appreciate how big of a decision selling a car is. They know how to be an effective partner without the heavy-handed salesperson approach. 


What You Will Do:

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

  • Proactively reach out to (call), and contact, interested car seller leads and sell them on booking an evaluation for their car
  • Provide efficient, courteous customer service
  • Seamlessly process all transactions while following company policies & procedures
  • Accurately track and update all activity on internal CRM tools.
  • Need to be flexible for scheduling 


**Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.


What You Will Bring:

  • 1+ years experience with a track record of success in Lead Generation or Inside Sales
  • An energetic personality who communicates effectively and respectfully with customers over the phone, chat and email.
  • Excellent attention to detail and organizational skills
  • A self-starter with strong problem-solving skills
  • Thrives in a team environment and treats everyone with respect
  • Experienced in the automobile industry is a plus, but not necessary
  • Experience with Apple products a plus


About SHIFT

We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process. 

And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go. This is a great opportunity to join a hyper growth company changing an industry!


Shift is an Equal Employment Opportunity Employer

Shift is an equal opportunity employer. SHIFT prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. SHIFT conforms to the spirit as well as to the letter of all applicable laws and regulations.


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Location

San Francisco is often called "Everybody's Favorite City," a title earned by its scenic beauty, cultural attractions, diverse communities, and world-class cuisine. The Bay Area has the largest concentration of high-tech companies in the United States and is also where we got our beginnings!

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