Nextdoor is the neighborhood hub for trusted connections and the exchange of helpful information, goods, and services.

Building connections in the real world is a universal human need. That truth, and the reality that neighborhoods are one of the most important and useful communities in our lives have been guiding principles for Nextdoor. Today, neighbors rely on Nextdoor in neighborhoods around the world in the United States, the United Kingdom, Germany, France, the Netherlands, Italy, Spain, Sweden, Denmark, Australia and Canada, with many more to come

We are looking for an Ad Operations Analyst to help us flight, manage advertising campaigns and build a world class advertising platform on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you.

Responsibilities:

• Build, flight, QA, and manage advertising campaigns 
• Traffic, process and QA media tags for advertising campaigns 
• Monitor and solve campaign-related issues
• Analyze data using statistical software; convert complex data and findings into understandable tables, graphs, and written reports
• Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests
• Work with internal teams to traffic and test ads across various ad serving systems
• Partner with Account Management team to confirm accuracy of materials and promote successful campaign execution 
• Ensure quality control across all campaigns through enforcing a structured QA system, contributing to seamless pre-launch communication between teams

Requirements:

• 1+ years experience in ad operations, account management, project management, or other client-facing operational role
• High-level verbal and written communication skills
• Exceptional organization and time management skills
• Ability to thrive in a fast-paced, high-volume, and deadline-driven environment
• Demonstrated problem solving and troubleshooting skills
• Strong Excel skills (pivot tables, VLOOKUP, macros)
• Experience trafficking/managing campaigns with a strong knowledge of ad platforms a huge plus
• Bold in sharing feedback and perspective - good ideas come from everywhere