Associate Manager, Retail & Enterprise, Corporate Communications
We're transforming the grocery industry
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.
Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.
Solving these problems is what helps our customers get back time in their day, so they can do more of what they love.
Introducing Our Hybrid Working Model
As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.
OVERVIEW
Instacart is the leading online grocery platform in North America. Today, Instacart is available to more than 85% of U.S. households and 80% of Canadian households, partnering with more than 600 national, regional and local retailers, including unique brand names, to deliver from nearly 55,000 stores across more than 5,500 cities in the U.S. and Canada. The company's cutting-edge enterprise technology also powers the ecommerce platforms for more than 175 retailers - including some of the world's largest retail players - supporting their white-label websites, applications and delivery solutions.
About the Team
Instacart’s retail partnerships are core to the company’s operations and a crucial part of Instacart’s business. As part of the company’s deepened investment in retailers, Instacart Enterprise will be a major focus for the company this year. We’re looking for an Associate Manager of Retail & Enterprise, Corporate Communications to join our growing Communications team, focused on Instacart’s robust retail and enterprise businesses. Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together, and we’re looking for exceptionally talented Communications team members to help support Instacart as the business continues to grow. The Associate Manager will report to the Senior Manager of Corporate Communications with a focus on elevating Instacart’s retail and enterprise business narratives.
ABOUT THE JOB
- Support communications activities for Instacart’s robust retail & enterprise businesses as a member of the Corporate Communications team
- This individual will be responsible for executing on a proactive communications strategy designed to amplify Instacart’s retail and enterprise narratives
- We expect this new Associate Manager to serve as a day-to-day Communications team point of contact for our partners across the enterprise org, including the business development team, product marketing team, and engineering team
- Key areas of responsibility include:
- Running point as project manager on proactive retail partner and enterprise announcements, including new partnerships, product updates, and case studies
- Proactively pitch and place coverage with trade and tech outlets that spotlights the growth of the Instacart Enterprise business and its unique retailer offering
- Supporting Senior Manager on retail and enterprise related media inbounds
- Partnering closely with the Business Development and Enterprise teams to uncover newsworthy milestones and moments in time to create a “daily drip” of retail & enterprise media coverage
- Partnering closely with other Comms team members across Corporate and Consumer Communications on relevant storytelling opportunities related to the retail business
- Cultivating relationships with key retail, enterprise and select local media
- Drafting materials including press releases, messaging, blogs and weekly reports
- Managing all retail and enterprise media databases for the Communications team
- Regularly researching and exploring editorial and speaking opportunities for company leadership including Business Development, Product, and others.
- Supporting the broader Corporate Communications team on special projects and announcements as needed
- The Associate Manager will report to Instacart’s Senior Manager of Corporate Communications and may support other team members on various projects
ABOUT YOU
The ideal candidate has:
- 4+ years of previous experience in PR and communications functions - preferably with some time in-house
- Experience in business communications, with previous work and/or interest in the enterprise space specifically.
- Proven experience with project and/or program management.
- Proven experience supporting or managing multi-faceted internal/external campaigns.
- Strong collaborator & communicator; comfortable working across multiple teams and functions to achieve your goals.
This person will ideally be based in the Bay Area.