Cisco Meraki
Connecting passionate people to their mission by simplifying the digital workplace.

Audience Strategy Team Manager

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Want to be at the forefront of the Computer Networking industry!

Who We Are

At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. We are the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

What You Will Do

Cisco Meraki is seeking a tenacious and experienced people leader to lead all aspects of the development and success of Meraki’s training and enablement strategy in meeting the needs of our global audiences.

The Product Enablement team is responsible for creating premier learning experiences for Cisco, partner, and customer audiences globally. We do this by developing, delivering, and enabling scalable programs and solutions that make Cisco Meraki technologies more accessible to everyone.

Who You Are

You will oversee the development and success of the Audience Strategy Team in building out a portfolio of training programs and enablement initiatives that holistically meet the needs of Cisco Meraki customers, partners, the larger Cisco organization, and the Meraki online Community. You will coordinate and align the objectives and goals of each audience-aligned Audience Strategy Lead to ensure our approach is consistent, comprehensive, and collaborative.

  • Lead and develop a team of Audience Strategy Leads focused on the global strategy and accomplishments of the training programs and enablement initiatives for all audiences outside of the Meraki business
  • Use data, participant and stakeholder feedback, and market insights to find opportunities to build innovative learning capabilities and compelling user experiences for our audiences
  • Partner with leaders and teams across the organization to understand audience needs and gaps. and opportunities in the development of our training programs and experiences including Product Management, Marketing, Sales, Channel, Support, Business Systems, and others as needed
  • Provide regular data and metrics reporting, refining as needed and sharing insights on the impact of L&D and enablement initiatives to the PE leadership team and other leaders
  • Coordinate and align the projects, priorities, and strategies of other audiences across regions to bring a consistent and streamlined approach to the training and enablement portfolio
  • Develop and articulate a vision for audience enablement and be responsible for the success and quality of the programs and initiatives across the entire Meraki training and enablement portfolio
  • Lead the development of the audience and training participant experience across all programs and initiatives, including discovery, registration, attendance/consumption, assessment, feedback, ongoing engagement and partner with the Training Operations team on the successful execution of these initiatives

Desired Skills & Experience

  • Experience partnering with cross-functional teams in developing programs and strategies to meet internal and external training and enablement needs with the ability to prioritize based on impact, resource needs, complexity, and value to the organization
  • 5+ years in a team lead or people leadership role leading teams responsible for learning & development, training program management, enablement strategy, learning needs assessment or other like subject areas
  • Experience leading regional or globally distributed teams, working across different time zones and geographies
  • Do you have proven success in setting and executing strategic objectives that align with business and stakeholder needs and showcasing the results to organizational leadership?
  • Are you detail oriented; able to prioritize, meet deadlines, coordinate, and demonstrate analytical skills and follow-through?
  • Experience leading transformational change to explore new and innovative ways of approaching the development of strategy. Excellent written and verbal communication and presentation skills

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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