Communications Manager

| San Francisco
We are looking for an experienced Communications Manager to help scale communications at Udemy. In this key role, you’ll be a valued member of the communications team and will work on a variety of internal and external communications programs. This person will be a trusted advisor to leadership and will also work on external communications initiatives, including executive thought leadership. 
You have an inclusive leadership style, possess deep emotional intelligence, and are a clear communicator. You have internal and executive communications experience, are a great writer, possess powerful influencing skills, and know-how to deliver the right cadence of communications to a globally distributed workforce. You anticipate the needs of others, operate with integrity, and are driven to create an environment of open and honest dialogue and communication.
#LI-SD1

Here's what you'll be doing:

  • Develop, execute, and manage communications programs in a consistent Udemy voice
  • Partner with leadership and operations teams to produce effective company all-hands meetings and leadership meetings
  • Contribute/lead on integrated communications programs, campaigns, and execution
  • Expect the unexpected - be the calm in the storm who springs into action when required for rapid-response communications

We're excited about you because you have:

  • Proven experience building and scaling communications programs across geographically dispersed teams in a fast-paced environment
  • Expertise turning complex information into engaging, timely, and valuable content for employees and external audiences
  • Exemplary judgment, with an ability to influence others and navigate ambiguity
  • Experience and comfort managing multiple high-visibility projects simultaneously
  • Experience working collaboratively and building cross-functional relationships
  • 7+ years of experience in communications, with comfort working with executive leadership
  • Creative thinking and strong decision-making skills
  • Excellent written and verbal communications skills with an eye for detail
  • Strong working knowledge of online communication channels and processes, including Slack
  • Passion for advancing Udemy’s mission around the world!

About Udemy
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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