As Grand Rounds grows and continues enhancing its product offerings, maintaining operational excellence necessitates high visibility into future demand for its services. The Demand Planner will play a critical role in enabling the company to scale by building robust operational forecasts that incorporate historical data and business insights for Grand Rounds’ existing and new product lines. The position will conduct sophisticated scenario analyses in support of exec-level decisions that have broad impacts across the entire organization. This role is a strong fit for candidates who enjoy the challenge of solving complex problems with data-driven approaches in support of an ambitious mission to raise the standard of healthcare for everyone, everywhere.

Responsibilities:

• Develop a deep understanding of Grand Rounds’ product lines and customers to become a subject matter expert for underlying drivers to changes in product line / customer utilization
• Build forecast models supporting rolling volume forecasts for existing and new product lines based on historical trends and expected demand drivers
• Analyze and report on historical trends and key forecast variance drivers versus plan to provide actionable recommendations / course corrections to business teams
• Perform sophisticated scenario analyses and succinctly communicate findings to support executive-level decision making
• Partner with teams such as Go-to-Market, Customer Success, Marketing, and Product to acquire deep understanding of sales pipeline, seasonality, marketing calendars, and product release calendars before translating these business inputs into the demand plan
• Partner with Workforce Planning to support capacity planning strategies
• Partner with Systems / Business Analytics to help develop internal tools to make demand planning models more scalable
• Conduct external research of industry / market trends to incorporate into demand plan
• Independently solve complex issues with minimal supervision

Qualifications:

• 5+ years of total experience; 3+ years of experience in a demand planning or operational forecasting role with prior healthcare experience preferred
• Demonstrated understanding of demand planning best practices and procedures
• Enjoys complex problem solving and can employ both quantitative and qualitative information to identify patterns and discover new insights about our business
• Works well in a dynamic, fast-paced environment managing competing priorities with ambiguous data points
• Highly collaborative and comfortable working with a wide range of stakeholders
• Highly organized / detail-oriented with a strong business acumen
• Strong mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, SQL, Looker, Anaplan, and Nice
• Bachelor’s degree in Business, Statistics, Operations, or other relevant fields

About us:

Grand Rounds is a tech-driven healthcare company dedicated to raising the standard of healthcare for everyone, everywhere. By harnessing the power of technology, we connect nearly 6 million members to top-rated doctors and data-driven insights to make better informed healthcare decisions. Driven by premier thought leaders in patient care, technology, and business since 2011, our team of 900+ proudly serves Walmart, Costco, Salesforce, and over 140 of America’s top employers as a free employee benefit. Chosen as a 2019 Best Place to Work by Glassdoor and a 2020 UCSF Digital Health Award winner for Employer Wellness, Grand Rounds thrives at the forefront of technology-driven healthcare innovation. Learn more at https://grandrounds.com/

-----

Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.