Digital Pipeline Manager

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The RealReal is seeking a Digital Pipeline Manager to design and maintain scalable pipelines and processes that enable the teams to create amazing customer experiences across all aspects of the company. In this role, you will leverage your practical experience and deep knowledge of our business to establish program management best practices, and will continuously be looking for opportunities to collaborate more efficiently and communicate more effectively.

What You Get To Do Every Day

  • Set and facilitate the quarterly and monthly content planning schedule across site and social, working cross-functionally to ensure consistency across the teams
  • Architect efficiencies throughout the planning process, working with relevant teams to optimize and apply out
  • Manage end-to-end development timelines for projects ranging from small-scale site deliverables to large-scale brand initiatives
  • Oversee day-to-day resourcing assignments in partnership with Creative to load balance resources against evolving business priorities
  • Leverage familiarity with eCommerce best practices to influence strong customer experiences throughout the shopping funnel

What You Bring To The Role

  • Excellent communication, presentation, interpersonal and analytical skills
  • Skilled at influencing and coordinating activities across varying levels of the organization
  • Proactive approach, with strong problem solving abilities
  • Passionate about the luxury & sustainable fashion industries
  • 3+ years of proven success in eCommerce
  • 3+ years of creative pipeline development experience
  • Proficient in MS Office: Word, Excel and PowerPoint and/ or Google Suite: Docs, Sheets, Slides

The RealReal is the world’s largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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Location

Our HQ has a beautiful waterfront view along the Embarcadero near plenty of restaurants, outdoor seating areas, and transportation hubs.

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