Director, Global Partner Marketing Programs
We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.
If you are a talented Marketing professional that is passionate about partners and committed to delivering results, PagerDuty would like you to join us as a Director of Global Partner Marketing Programs to drive the strategy, development and execution of marketing programs for our partner ecosystem. This individual will be responsible for creating and driving execution of strategic partner programs, communications, and marketing tools across the regions in support of the company’s sales and partner growth goals.
With a strong marketing and channel background, this role will act as a subject matter expert for marketing-to and selling-through PagerDuty’s partner community. Additionally, this individual will work with a cross-functional team to further develop partner strategies, programs and enablement tools. Your goal will be to make our partners extremely successful in driving revenue for their business and for PagerDuty and to ensure our internal teams are educated on the partnership ecosystem.
You will work closely with the channel and alliance teams to understand partner-specific priorities, and work cross functionally within marketing and with the product and sales teams to create high value initiatives that deliver pipeline to the sales organization. This role reports to the Vice President of Global Regional Marketing and Corporate Events at PagerDuty.
- Key Responsibilities
• Marketing Campaigns – Develop and roll out end-to-end integrated partner marketing campaigns in collaboration with other Marketing teams (Demand Gen, Channel, Product Marketing, etc.).
• Field Programs – Develop and implement strategic partner programs with Tier 1 PagerDuty channel partners to build awareness, engagement and enablement in support of partner sales growth, expanding market share, and pursuing pipeline targets. These campaigns include both in-person and virtual activities that will launch regionally and/or globally, depending upon the target customer base.
• Partner Content – Work closely with Product, Partner, and Solutions Marketing teams to leverage our corporate narrative and ensure joint GTM messaging across collateral, slide presentations, web and social content, etc. in support of demand generation campaigns and programs with channel partners
• Partner Platforms – Make recommendations and influence stakeholders to ensure the most relevant assets are partner facing collaterals, promotions and deal reg pages
• Partner Communications – Coordinate activities cross-functionally to create and deliver engaging partner communications regarding program benefits, new products and services, channel enablement programs, etc through key communications such as emails, newsletters, announcements etc., maintaining at least a monthly outreach cadence
• Partner Results – Lead the reporting and analysis of partner programs, including marketing investment ROI
Qualifications
• 10+ years experience in partner marketing, channel partner or demand generation roles, in progressively broader or more senior level positions, preferably within a SaaS or business-to-business company
• 3+ years of experience designing and owning global marketing programs above and beyond the execution with full life-cycle project management: demand generation, sales enablement, partner enablement, content, analytics, lead management, etc.
• Must be comfortable meeting directly with senior-level executives and represent the company professionally with external stakeholders
• Able to operate in a fast-moving, sometimes ambiguous, environment.
• Demonstrated experience in building event programs across the country (globally?) , including running multiple events consecutively
• Previous experience mentoring and coaching others to share subject matter expertise in this domain
• Able to work in a highly collaborative environment with team goals. This is a cross-functional role that builds and maintains ongoing relationships, along with proactive communications, with the partner and field team, marketing peers, product, and the partner
• Proven track record of building successful partnerships with internal stakeholders to craft programs that are metrics-driven in their approach
• Shows clear ability to execute creative, in-person experiences
• Available to travel as needed
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty Offers
We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid employee volunteer time - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.
For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius.
From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
PagerDuty uses the E-Verify employment verification program.