Want to change the way work…works? This is your moment.

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

Our Marketing team uses data, strategy and creativity to share that story with the world in the most effective, relevant ways possible. As part of the RingCentral Marketing team, you will help plan, coordinate, implement and oversee the ways we share RingCentral’s message with the world. You’ll use data, technology and creativity to target, communicate, measure and adjust with precision— and share the story of a new, reimagined age of business communication with the audiences who want to hear it most.

We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

Responsibility Summary: Develop and execute category management strategies in collaboration with key marketing stakeholders; inclusive of sourcing, contracting and vendor management for content products and services; such as brand agencies, SEO vendors, research reports, business intelligence & respective data feeds, online lead generation providers, software, professional journals, publications & subscriptions, regulatory guides & standards. Develop and support the short and long term sourcing plans and vendor strategies in partnership with primary stakeholders. Lead, manage and support cross functional teams throughout the sourcing, negotiations, contracting and vendor management processes. Collaborate and partner across various legal, compliance and risk mitigation departments to ensure adherence with respective policies and achievement of relevant contractual terms

Responsibilities:

Category Management 

• Provide sourcing category expertise for marketing content products and services

• Develop category strategies based on rigorous analysis of spend data, supply market dynamics, category intelligence, and business requirements

• Partner with the business to build influence, evaluate and challenge the status quo. Identify and obtains buy-in for category strategies

• Identify and capture cost improvement opportunities beyond sourcing, such as demand management, process improvements, insource vs. outsource, innovation, etc.

• Regularly monitors the market for category leading practices and demand/supply shifts such as supply consolidation, technology innovations, etc.

Strategic Sourcing

• Execute strategic sourcing projects using common sourcing practices to deliver exceptional total value in partnership with key stakeholders across the business

• Gathers stakeholder and subject-matter expertise/insights and market intelligence to ensure sourcing solutions meet business needs. Assess supplier capabilities and identify new suppliers

• Analyze supplier proposals and facilitate fact-based supplier selection process

• Leverage market data, external expert resources, spend analytics, and cost modeling to drive fact based decision making. 

• Prepare and present business cases and should-cost models; performs complex data analysis and build financial models (i.e. ROI, NPV, supplier scorecards, savings tracking, make vs. buy decision models)

• Analyze and summarize RFP responses and results and prepare recommendations for Senior Management. Develop and execute negotiation strategies to maximize total value and minimize risks

• Work with legal to ensure proper representation and enforcement of critical terms and conditions

• Ensure savings are delivered in a timely manner and achieve realization of expected benefits 

• Drive continuous improvements

• Support supplier diversity and sustainability goals

Supplier Relationship Management

• Establish and manage the governance processes with key suppliers and outsourced partners for categories in scope

• Implement strategies to best manage the supply base for categories in scope, reviewing suppliers against contracted obligations/service levels, risk requirements & business expectations

• Provide feedback on performance, seek continuous improvement and innovation

• Work with suppliers and key stakeholders to manage supplier performance and develop new capabilities 

• Build and maintain strong relationships with third party providers

• When performance issues emerge, identify root causes and work with internal and external stakeholders to drive efficient resolution

Continuous Improvement

• Work with stakeholders post projects to identify continuous improvement initiatives. 

• Identify costs drivers to increase cost awareness and influence cost consciousness.

• Cycle time reduction -Identify, oversee, pursue and manage re-engineering, value engineering and demand management opportunities to enhance operational effectiveness, interfacing with cross-functional teams

• Develop implementation and transition plans acting as a change agent. Implement and drives procurement strategy, policies and procedures. Enforce compliance to procurement policies and ensure adoption

Procurement Compliance

• Setup rigorous processes and check to ensure business stakeholders are adhering to company procurement processes. 

• Regularly educate stakeholders our company policy and process.

• Ensure all contract payment terms adhere to company process

Education & Experience:

• BS/BA degree with relevant discipline

• MBA and other relevant degree /certification highly desirable.

• 10+ years of relevant strategic sourcing experience demonstrating success in positions of increasing complexity

• Combination of management consulting & line role experience desired

• Advanced comprehension of applicable regulatory requirements, data security, privacy and risk mitigation terms, along with a proven ability to lead, support and conduct successful negotiations

• Expert understanding of contract terms and techniques for driving additional value and managing risks. Proven ability to support, lead and conduct successful negotiations

• Solid understanding of core elements of information technology environments including infrastructure, applications development/maintenance, service desk, etc.

• Experience with purchasing systems and organizational interfaces (including e-procurement, Ariba, SAP and e-RFP tools). Proficiency in Microsoft applications: Excel, Word, PowerPoint and Access

• Experience with Supplier Management tools (SRM, conducting Quarterly Business Reviews, etc.)

Skillset & Competency Requirements:

• Strong prioritization skills and ability to manage issues to resolution

• Strong organizational and time management skills and the ability to execute on multiple tasks simultaneously

• Demonstrated analytical, financial, problem solving, organization, and project management skills 

• Strong project management skills, including stakeholder timelines and meeting management skills

• Demonstrated effective communications to include written, presentation and public speaking/presentations

• Ability to clearly and effectively present to senior executives and contribute to senior management decision making

• Ability to quickly establish credibility at all levels, influence stakeholders and drive consensus

• Strong interpersonal, collaborative and influencing skills to effectively navigate a complex management and organization structure with a high degree of ambiguity

Behavioral Attributes

• Customer focused, driven and can lead by example

• Executive interfacing and presentation skills

• The highest ethical standards, with a strong moral compass and a constant focus on doing what’s right

• Self-directed, proactive, resourceful, pragmatic and motivated

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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