Director of Marketing Communications at Chorus.ai

| San Francisco
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About us:
Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv, Boston, Toronto, and Salt Lake City.
Director of Marketing Communications
Location: San Francisco, CA
As Chorus prepares for our next phase of growth, we are looking for a creative and innovative storyteller and brand strategist who will solidify Chorus’ position as the industry-leading Conversation Intelligence platform. Reporting to the VP of Marketing and a member of the marketing leadership team, this position will play a key role in elevating Chorus’ overall brand strategy, PR, the company website, thought leadership, social media, creative/design strategy, and other corporate marketing programs. This position requires strong leadership, embracing working in a fast-paced environment, the ability to multitask, and a desire to thrive in an environment that rewards stellar work. 

What You’ll Do:

  • Be the brand mastermind - you’ll help build and protect our brand reputation and ensure compliance with our standards, voice, and tone.
  • Collaborate with the executive team on thought leadership communication.
  • Lead the PR and social media functions, including our PR strategy and agency relationships, to drive awareness of Chorus.
  • Create and manage an editorial calendar mapped to business objectives, key announcements, and events.
  • Partner with Product Marketing and Demand Generation to craft content strategies that influence our core audiences. 
  • Own website strategy and experience (including traffic building), working closely with the Product Marketing and Demand Generation teams.
  • Drive the strategy for owned media channels (blog and social media).
  • Build relationships and alliances with influencers that can help drive awareness of Chorus
  • Manage an internal design team and external agencies to execute on the brand vision and support all marketing efforts.

What You’ll Bring to the Table:

  • 10+ years of communications & brand strategy experience at a fast-paced, B2B SaaS company with progressive career growth; agency experience a plus.
  • A track record of successful development of breakthrough thought leadership and communications programs. You can collaborate and manage a team as well as multiple projects (comfortable being a player-coach).
  • Experiencing in working with senior leaders of an organization, crafting communications strategies appropriate for their roles and personalities.
  • Strong people management capabilities that inspire, manage performance, and develop talent.
  • Strategic thinker with a proactive leadership style. Demonstrated ability to set priorities, drive decisions and get closure on recommendations and issues.
  • Proven ability to design and execute large-scale corporate marketing initiatives.
  • Ability to effectively influence both internal and external stakeholders across all levels of the organization.
  • Experience with creative and brand agencies, budgets, and negotiating contracts.
  • Exceptional writing, verbal communication skills, and an eye for design.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases

Location

San Francisco

What are Chorus.ai Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
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