Email Marketing Analyst

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Harness is a rapidly growing startup that is disrupting the software delivery market. We are building an intelligent software delivery platform that enables engineers to deliver software faster, with higher quality, and less effort. The Harness Software Delivery Platform includes Continuous Integration, Continuous Delivery, Continuous Efficiency, Continuous Verification, and Continuous Features. The platform is designed to help companies accelerate their cloud initiatives as well as their adoption of containers and orchestration tools like Kubernetes and Amazon ECS.

Harness is led by technologist and entrepreneur, Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7 Billion. We’re backed with $60M Series-B funding from top-tier VC firms Menlo Ventures, IVP, GV (formerly Google Ventures), and ServiceNow Ventures.

Position Summary

Harness is seeking a highly motivated, analytical, creative, and basically brilliant Marketing Email Specialist to join our growing Demand Gen Marketing team. You’ll own the execution of multi-channel, multi-touch lifecycle strategy and one-off email campaigns including the setup, segmentation, testing, and deployment. 

The ideal candidate is an automation guru with an analytical mind, grammar enthusiast and wordsmith, with a “Get Ship Done” attitude to support our fast-paced team. You not only have experience building 1st class campaign integrated email programs that people enjoy receiving, but you care deeply about the organization, cleanliness, and health of your email database.

KEY RESPONSIBILITIES

  • Owning all aspects of our email marketing program – managing and scheduling based on promotional calendar, creating nurtures to align to our inbound sources, meticulously A/B testing, managing database segmentation, QA
  • Create unique and creative messaging to speak to Developer interests and tool stacks
  • Create and optimize world-class nurture experiences that are both targeted and effective, driving increased conversion and volume through our prospect funnel
  • Passionate about establishing quality process, creating and managing opt-in processes, marketing technologies, and clean data
  • Track success of email marketing by managing and monitoring utm tracking attributes
  • Segment the marketing database for campaign efficiency, health, quality and integrity

ABOUT YOU

  • Bachelor's degree in relevant area
  • 2-4 years previous experience working with email marketing campaigns
  • Experience with Marketo, Salesforce
  • Literate in HTML
  • Previous experience writing and/or QAing tech SaaS copy a plus
  • This role is central to helping our Demand Gen team execute on campaigns – you can work autonomously to create a positive experience for our prospects and clients
  • You’re a builder and problem solver who thinks strategically and executes tactically. You can focus on the big picture, keen on small details and manage lots of moving parts
  • Work with ABM team to create a predictable and repeatable processes for highly targeted email campaigns to convert high interest accounts
  • Skilled in working with data at varying levels of granularity and bridging data sets across different platforms and systems of record
  • Deeply understand our users and identify opportunities for growth and optimization at every stage of their lifecycle
  • Ability to effectively collaborate with remote teams

WHAT YOU WILL HAVE AT HARNESS

  • Competitive salary and early-stage stock options
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Paid Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • TGIF-Off program
  • Remote office stipend
  • Monthly internet reimbursement
  • Monthly Food & Beverage Reimbursement Program

HARNESS IN THE NEWS

  • https://techcrunch.com/2019/04/23/harness-hauls-in-60m-series-b-investment-on-500m-valuation/
  • https://www.prnewswire.com/news-releases/harness-blazes-past-400-arr-growth-fueled-by-market-demand-for-continuous-delivery-301003540.html
  • https://www.cbinsights.com/research/report/future-unicorn-startups-billion-dollar-companies/

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

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Location

We are located in the SoMa district of San Francisco. Situated near all major transport hubs with plenty of local bars and restaurants nearby.

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