Dropbox
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San Francisco, CA
Remote

Growth Manager, Retention and New Products

Sorry, this job was removed at 3:15 a.m. (PST) on Thursday, March 3, 2022
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Role Description

We’re looking for a Growth Manager to expand our customer base across multiple products through thoughtful and effective in-product campaigns. In this role, you’ll be responsible for defining and executing strategies to activate, engage and retain Dropbox users across web, mobile and desktop platforms. You’ll develop and manage key initiatives, experiments and campaigns to increase renewal rates, reduce subscriber churn rates and enhance user engagement in collaboration with cross-functional teams.

This role will require close cross-functional partnerships across Growth, Data Science, Product, Marketing, Engineering and other internal teams. You’ll join our team of motivated and experienced Growth Managers, who work on building a best-in-class operation to educate, engage and upgrade our users across all product surfaces.

Responsibilities

  • Drive retention & engagement campaign strategy across all paid products
  • Analyze user and business data to develop a roadmaps, experimentations, and campaigns
  • Develop and implement predictive churn and user segmentation models in collaboration with Machine Learning GTM and Platform teams
  • Monitor, analyze, and report on key metrics and results
  • Partner with Product, Growth, and Marketing teams to execute new product go-to-market strategies

Requirements

  • 5+ years of experience in Growth, Marketing, Product or related fields, preferably with focus on user retention & engagement
  • Extensive experience in A/B testing, metrics-driven marketing, or related fields
  • Strong analytical and problem solving skills 
  • Consistent track record of achieving high quality business, team and personal goals in a fast-paced, challenging and exciting environment
  • Excellent communication skills and outstanding collaboration skills
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

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