Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
San Francisco, CA
Hybrid

Head of Growth PM

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About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Gusto is looking for an experienced product leader to head our Growth product management team. Our Growth team is the engine that has scaled Gusto to over 100,000 customers and is responsible for everything from awareness to activation to retention. We’re seeking someone who lives & breathes data, is passionate about experimentation, and is excited to set & achieve ambitious growth targets.

As part of Gusto’s PM leadership team, you’ll develop and execute the Growth product roadmap with a nimble and talented team of PMs. You will have the freedom to run with a product idea and see it through to the end while partnering with our CMO to drive acquisition, activation, and retention holistically. You’ll build a team, a business and set of product experiences that our customers will love and will set the bar for the industry. You will also partner with our Head of Product to evolve our strategy & product management as a team for Gusto as a whole.

If you are a builder of growth teams who thrives on making major business impact at a quickly scaling company, we would love to hear from you!

Here’s what you’ll do day-to-day:

  • Lead Gusto’s Growth product team: Recruit, hire, and empower a team of PMs
  • Develop the Growth product roadmap for a cross-functional team of PMs, engineers, data scientists, designers, and marketers
  • Build Gusto’s growth experimentation framework to be used across all user surfaces (in-product and external).
  • Define and own key success metrics for user acquisition; create dashboards, analyze data and share learnings.
  • Take a data-driven approach to identify our biggest growth opportunities and define our product roadmap for user acquisition
  • Articulate and design customer experiences that make our users smile
  • Understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently
  • Be an owner of products and capabilities, end to end

Here’s what we’re looking for:

  • 10+ years of hands-on product management experience, with 5+ years managing growth product teams
  • Bring grit, a willingness to roll up your sleeves, and be a hands-on help to your team
  • Have a proven track record of building products that delight users and grow organically through SEO, virality or other growth loops.
  • Demonstrate creativity in growth hacking, social media and online marketing.
  • Be an expert user of data tools such as Google Analytics and Amplitude.
  • Use hypothesis-driven multivariate testing and user research to drive product changes.
  • Be entrepreneurial, driven, and creative
  • Be entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
  • Bonus points if you have SaaS experience serving SMBs

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within

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