Head of PMM, Core Business

| San Francisco
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We’re looking for an experienced product marketing leader to help Gusto amplify the voice of the customer in everything we do.

You’ll empower and grow a team of powerhouse PMMs focused on the growth and expansion of our core products: payroll and benefits. This high visibility role will be responsible for bringing to life new features, products, and services that increase Gusto’s market share amongst the 5.8 million small businesses in the U.S.--and beyond.

You’ll partner with leaders across the company and cross-functional teams to influence the roadmap and drive product awareness and adoption. You’ll combine product thinking, data analysis, segmentation, and positioning to help small businesses and their employees survive and thrive--in a time of pressing need.

As a people empowerer, you’ll invest in your team’s career growth, set priorities and vision, and champion impact. If you are a strategic customer advocate with a product mindset and ambition to accelerate a company on a mission to serve and to grow, we’d love to hear from you!

Here’s what you’ll do day-to-day:

  • Empower a team of powerhouse PMMs responsible for our payroll and benefits products
  • Understand the needs of small business owners and their employees through surveys, painted door tests, interviews, and analysis of product usage data
  • Influence the product roadmap by continually refining and synthesizing your understanding of the market and customers we serve
  • Develop and test product offerings that drive growth
  • Create, test, and iterate on messaging that inspires and drives results throughout benefits funnels
  • Execute go-to-market campaigns to drive product adoption, growth, and retention
  • Develop, model, and test pricing
  • Drive the numbers: establish, set, and push metrics, constantly analyze program performance to find areas of optimization

Here’s what we’re looking for:

  • You have 10+ years of work experience in a mix of B2B and B2C environments, 5+ in product marketing.
  • Proven people management experience. Ability to set north star strategy, coach teams to goals, and attract top talent.
  • An experienced marketer of disruptive products in a rapidly growing startup environment.
  • Experience navigating regulated industries, healthcare, and/or financial services a plus.
  • A wildly curious and quantitative person who uses data to solve problems. Pricing and packaging experience a plus.
  • A product mindset and track record earning the respect of product teams along with a roll-up your sleeves attitude.
  • An influencer that can work well with various groups and levels of the organization.
  • Excellent written and oral communication skills, including editing others’ work and coaching others’ presentations.
  • BA/BS degree

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks

Location

The Dogpatch is a neighborhood filled with a strong sense of community and an abundance of bustling bars, restaurants, and businesses.

What are Gusto Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
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