Internal Communications Manager
We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.
Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Ready to #LiveCrypto? Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
Internal Communications serves this mission by helping build a world-class employee experience and a premier employer brand. The work of the team ranges from continuous improvement of the systems and structures that support how people and teams communicate to planning and producing significant all-company events. This work is particularly critical as Coinbase commits to being remote-first, underscoring the need for efficient, effective internal communications throughout the organization.
The Internal Communications Manager will report to the Director of Internal Communications at Coinbase, and work directly with the Executive team and senior leaders across Coinbase.
What you’ll be doing:
- Collaborate closely with our CEO, President and Executive Team to execute informative and culture-building all-company meetings
- Drive inspiring internal, virtual events (including internal 1:1 chats between members of our Executive Team and leading figures from throughout crypto, tech, and business) to foster connection and culture
- Develop a deep understanding of the company’s unique differentiators and strategic vision for pioneering remote-first practices
- Manage proactive / reactive communications and internal issues management (including a deep partnership with our external communications team)
- Seek opportunities to drive external thought leadership for our Executive team and proactively support Coinbase’s broader employer brand
- Proactively identify opportunities and develop new communications programs/strategy to uplevel internal communications and improve our processes for more proactive, clear and succinct communications
- Ensure Coinbase remains a place where all employees belong and are included, and develop creative ways for Coinbase employees to become the best ambassadors for our brand
What we look for in you:
- 7+ years experience in an in-house or agency role(s) that requires exemplary communications skills, with a track record of advising C-suite executives
- Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications
- Experience interfacing with and supporting executive-level “clients” (either in an internal or client services role)
- Flexible and able to maintain a proactive, even-keeled posture in the face of rapid organizational change and shifting priorities
- Experience communicating to a highly distributed workforce
- Extremely organized (gets energy from roadmapping, planning, envisioning the path)
- Able to think and do—someone who can both generate ideas and implement them
- Able to balance speed and quality, with an acute sense for what matters most in a given moment
- Deep curiosity about the intersection of technology and finance
- Deep commitment and passion for creating a diverse, inclusive and safe culture for all employees
Nice to haves:
- Experience at an organization that has scaled massively in a relatively short period of time
- Experience with both external and internal communications
- Speechwriting, or thought-leadership content development, for senior executives
- Experience with design and/or multimedia development
- Experience driving virtual events and/or speaker series
PID: P83513
Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado is either $144,500 or $179,775* + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
*The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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