International Advertising Operations & Revenue Lead

| San Francisco | Hybrid
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Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.

About the Team

The Crunchyroll Ads Team is responsible for monetizing the free-user experience on Crunchyroll. Users who watch Crunchyroll without subscribing will receive adverts in the content and it is our job to manage and optimize that experience; our two primary objectives are increasing the overall revenue while ensuring the best possible user experience. Given these goals, the Ads Team has the unique position of being able to contribute directly to overall company revenue goals.

The team is small but mighty! We achieve great results without requiring a huge team of people in order to deliver. To that end, the culture of the Ads Team is very results-oriented. We are each given the flexibility to think and act creatively to pursue our goals in our own ways. Crunchyroll has significant international traffic but our lean team has lacked the bandwidth to give the opportunity the kind of attention that it requires; this role will address that opportunity.

About You

  • 4-6 Years of digital and video advertising operations experience.
  • Strong experience with video ad server(s). We currently utilize Freewheel.
  • Highly proficient in Excel, pulling large data sets and synthesizing into a concise conclusion.
  • Detail and process Oriented -- comfortable becoming a specialist in new processes and then handling them autonomously.
  • Comfortable communicating with external and internal partners in a clear and concise manner
  • Spanish or Brazilian Portuguese language familiarity a plus, however not required
  • This candidate will support a variety of functions for the Ads Revenue team to include but not limited to:
  • Trafficking ads, house and direct
  • Reporting bugs and creating tickets on active ads
  • Testing ads and evaluating user experience
  • Implementing and supporting international ad networks
  • Ensuring international ads being served are properly localized to the region

A day in the life of our International Advertising Operations & Revenue Lead

  • Lead international house ad campaigns from content ingestion to activation on the site.
  • Support marketing initiatives by taking the creatives, ingesting it into S3, and trafficking on Freewheel.
  • Report on advertising activity
  • Support advertising business team data needs by developing and delivering reports from Freewheel and Looker
  • Test ads by market and evaluate user experience & engagement trends
  • Use debugging tools (e.g. Chrome DevTools, Charles Debug Proxy, VPN, etc.) to monitor ad behavior across endpoints.
  • Flag issues relating to unexpected behavior / poor user experience

Benefits: San Francisco Office

  • Competitive salary
  • “Use What You Need” time away from work policy
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and wellness classes
  • Support program for new parents
  • Catered lunch 4 days per week
  • Fun, passionate and skilled co-workers
  • Pet friendly - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories through the content they love. Best known as a top streaming service delivering AVOD and SVOD content, Crunchyroll also provides experiences to deepen fan engagement and community through social, events, games, consumer products, content distribution, content creation, and manga publishing. 

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights. 

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Chisinau, Lausanne, and Berlin (AV Visionen). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Embrace Originality - We’ve taken different paths to get here -- but we’re in it together to win in anime 
  • Fuel Passion - Understanding fandom makes us better at what we do
  • Champion Change - We’re agile and see change as an opportunity to lead by example
  • Hustle Intentionally - As fans of our fans, we always want to do more -- but we’re deliberate in our path
  • Elevate Anime - We’re showing the world how special anime is

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
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    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
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    • Google AnalyticsAnalytics
    • IllustratorDesign
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    • PhotoshopDesign
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    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
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    • MailChimpEmail
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Location

444 Bush St, San Francisco, CA 94108

An Insider's view of Crunchyroll

What’s the vibe like in the office?

Crunchyroll’s workplace environment helps create lifelong colleagues and has an unmatched culture of passion. Between socials, team-wide Japan trips, game nights, and professional conferences, I’ve met some of the most fun and talented people here.

Terry

GM of Games and Head of 360

How does the company support your career growth?

Even when opportunity doesn't knock, this team will build a door. The spirit, tenacity, & genuine, energizing joy this team has for our work, our mission, & our fans make it impossible not to grow. It's amazing to see our vision go from an imagined thought to something real that delights people around the world.

Mae

Associate Manager, Social Media

How has your career grown since starting at the company?

I experienced tremendous growth at this company for the past half-decade. From my perspective, communication between teams and departments is only getting better.

Maria

Staff Security & Compliance Engineer

What are Crunchyroll Perks + Benefits

Culture
Volunteer in local community
Crunchyroll encourages and facilitates all forms of local community volunteering including Techbridge Girls in the Bay Area, Cat Town - Oakland, Baby2Baby, and A Sense of Home.
Partners with nonprofits
Crunchyroll has partnered with numerous US-based STEAM organizations including Ryman Arts & The Barcid Foundation, as well as The Inter College Animation Festival and Amusement Media Academy in Japan.
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Summer hours
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Free premium access to Crunchyroll & Funimation Digital Library.
Employee discount to eCommerce store.

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