Lifecycle Marketing Manager

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CircleCI is looking for a Lifecycle Marketing Manager based out of San Francisco or Denver. As a fast-growing company, we send out emails each week to our customers and prospects and we’re looking for the right person to manage the strategy, scheduling, and execution of these emails. The ideal candidate has an interest in data, support, and content, and can effectively address a technical developer audience. This person will be responsible for email initiatives across the customer lifecycle: onboarding, lead nurture, product launch messages, event invites, and individual email tests to drive usage growth. 

Working with our Corporate Communications, Demand Generation, Product Marketing and Customer Marketing teams, this person will regularly collaborate on content and guide teams on email strategy. This person will also be responsible for measuring the impact of their emails and making strategic choices about future campaigns and areas of growth. 

This role will report to the Manager of Customer Marketing. 

What you'll do:

  • Execute email strategies that drive SQLs, customer adoption, and customer value
  • Own campaign development, execution, and reporting across the customer lifecycle
  • Collaborate cross-functionally with Product Marketing, Corporate Communications, Demand Generation, SDRs and AEs
  • Manage the external communications calendar to deliver positive customer and prospect experiences

What we're looking for: 

  • 3+ years experience with Marketo
  • Deep experience with customer segmentation and marketing database management
  • Copywriting/copy editing experience
  • Familiarity with SQL for querying data
  • Familiarity with email A/B testing

If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Twitter, Quora, Linkedin, etc.) we would love to hear about it.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

About CircleCI 

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.


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Location

201 Spear St, San Francisco, 94105

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