Manager, Corporate Communications
We're transforming the grocery industry
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.
Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.
Solving these problems is what helps our customers get back time in their day, so they can do more of what they love.
Introducing Our Hybrid Working Model
As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability or special need, please submit a request via our Accommodations Team and we will reach out soon to see how we may be able to assist.
OVERVIEW
We’re looking for a Manager of Corporate Communications to join our growing Communications team. Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together, and we’re looking for exceptionally talented Communications team members to help support the business. The Manager of Corporate Communications will report to the Senior Manager of Corporate Communications with a focus on elevating Instacart’s business narrative, including supporting proactive and reactive corporate news cycles and executive visibility efforts.
The ideal candidate has 6+ years of previous experience in PR functions - preferably with some time in-house. We’re looking for someone with experience in corporate business communications. This person will ideally be based in the Bay Area.
ABOUT THE JOB
- Support business communications activities for Instacart as a member of the Corporate Communications team.
- This individual will be responsible for executing on proactive communications strategies designed to amplify Instacart’s corporate business narrative, as well as supporting reactive communications efforts.
- Key areas of responsibility include:
- Building relationships with key business, trade and tech outlets to proactively pitch and place coverage supporting Instacart’s corporate business narrative.
- Serving as a day-to-day Comms point of contact for internal partners across the Biz Ops, Growth, Corporate Development, and Finance teams.
- Drafting and updating communications strategy and messaging materials, including press releases, briefing documents, FAQs and fact sheets.
- Supporting the Senior Manager of Corporate Communications on executive visibility efforts, including editorial and speaking opportunities.
- Managing Instacart’s company-wide speaker bureau for conferences and events.
- Managing all core business, financial and tech media lists for the team.
- Supporting the broader Corporate Communications team on special projects and announcements, as needed.
- The Manager will report to Instacart’s Senior Manager of Corporate Communications and may support other team members on various projects.
ABOUT YOU
You will have:
- 6+ years of relevant PR experience, ideally in corporate communications.
- Bachelor’s degree in Communications, Marketing, or a related field.
- Prior in-house or agency media relations experience, ideally spanning business, tech and/or finance.
- Experience with marketplace businesses preferred, but not required.
- Advanced writing and language skills.
- This position is ideally based in San Francisco, CA.
You will also:
- Positive and solution-oriented with an ability to develop creative answers to complex problems.
- Experienced in media relations, with a passion for business communications.
- Loves storytelling with excellent speaking and writing skills.
- Demonstrated ability to work gracefully under pressure, meet tight deadlines and strategically manage multiple projects simultaneously.
- Emphasizes the importance of collaboration with the immediate team and with cross-functional partners.
- Holds themselves and others accountable for their work and commitments.
- Outcome-focused and motivated by delivering measurable results.
- Independent, strategic thinker who is a strong team player and willing to take on additional responsibilities as necessary.
- Humble in approach and relationships.
- Empathetic in style and approach, considerate of all 4-sides of Instacart’s dynamic marketplace.