Title: Sr. Manager, Internal Communications 

Location:  Remote USA, ideally San Francisco Bay Area

Enter Productboard…

Productboard is the leading product management system that helps product management teams to get the right products to market, faster. It is essentially a system of record for any and all products. Over 5,000 customer-driven companies like Zendesk, Disney, VMware, Avast, UiPath, and Marriott use Productboard to gather customer feedback, analyze user data, prioritize product roadmap, and collaborate with everyone else in the team with a clearly communicated goal. Their end-to-end product management system provides clear objectives for all teams and aligns colleagues around the product development vision and process. Think CRM but specifically designed for the product needs of any modern organization making digital products.

Along with its intuitive, yet feature-rich platform, Productboard enables teams to easily integrate with other engineering task management tools such as JIRA, Slack, Trello, PivotalTracker, and GitHub and with systems full of valuable customer insights such as Intercom, Zendesk, CRM systems, NPS systems, and many more. With a manageable and customer-friendly user interface, it provides in-depth backlog customer feedback and information for product managers to use for product development.

Everyone deserves to work on products that will be used, enjoyed, and loved – products that matter. It’s Productboard's mission is to help product makers across the globe create exceptional products that resonate with customers deeply on both functional and emotional levels. With Productboard, every team can make things that matter – together.

We’re looking for a Sr. Manager for Internal Communications. As a member of the Communications wing of the marketing team, you’ll act as Productboard’s connector and storyteller; someone who seeks out opportunities to communicate and can “feel” moments where communication is missing. We don’t want you to simply take directives and communicate them - we want you to help develop whatever needs to be communicated to the company in an unforgettable- unmissable way.. Not only should you have experience connecting people in many ways, you should have the confidence to challenge all of us and push us to adopt new ways to connect.

Responsibilities include:

• Invent, and drive, an internal comms strategy that keeps us informed and connected during rocketship growth. Figure out what we want and need to say, when to say it, and how to say it across internal channels.
• Be constantly and completely plugged in to every part of our operation, building strong relationships in every department, and developing a broad knowledge of what’s happening throughout the company.
• Constantly seek out the most inspiring stories, and create innovative ways to communicate those to the Productboard team.
• Produce superb written internal communications and provide constructive feedback on executive and other internal communications, including emails, Slacks, Notion docs, presentations, video, and speeches.
• Assist in inventing, planning, and executing internal events - and the occasional customer-facing one, too.

What we want from you:

• 5+ years of communications experience, preferably leading internal communications for companies across multiple locales.
  
• Minimum 2 years in a Communications Manager level role, with people management responsibilities.
• Proven ability to support business goals with a compelling communications strategy that is rooted in the company’s business, people, and culture.
• Experience working with senior leaders and the confidence to challenge and guide the messages they deliver and the way they deliver them.
• The agility to thrive in a changing environment, juggling competing tasks with exceptional organization.
• Strong empathy: the ability to listen carefully, be sensitive to different audience perspectives and different ways people take in information, and be inclusive in all communications.

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You can look forward to the following benefits:

💰 Competitive compensation, stock options, company 401k 

📚 A budget for your professional development and ongoing learning 

🏝 4 weeks of paid vacation and paid sick days

💛 1 Volunteer Day per year for you to help causes close to your heart

🍲 Lunch delivered to your home

🍀 Mental Wellness Program to support your well-being and self-care

🏋 Company contribution to gym and wellness memberships 

🚗 Commuter benefits

🍹 Team events, such as happy hours, off-sites, and retreats abroad 

❤️ Company contribution and access to best-in-class health benefits and your own Headspace membership

About our culture

At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

You can get to know your future colleagues by listening to our People of Productboard podcast, or check out our Instagram profile and People of Productboard FB page for more info about life at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion of equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. 

As such, we do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

All aspects of employment including hiring, training, promotion, and terminations are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities.

Togetherness is one of our core values and our Diversity Council helps us ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every human being matters. We are committed to leading by example to drive societal change.