Manager, Performance Marketing

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It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

Job Summary

The Account Manager, Performance Marketing, is responsible for executing day-to-day projects and client deliverables across one to two accounts. You’ll be the day-to-day partner to clients and will leverage your developing knowledge of performance marketing to support performance marketing strategy development and delivery. You will activate omni-channel digital first marketing and advertising campaigns for our clients, leveraging your capabilities in dynamic ad creative, CRM, personalization, gathering actionable insights and the adtech and martech ecosystems. 

Open to all US locations

Responsibilities

  • Client Relationship 

    • You’ll be the main Real Chemistry point of contact with the client marketing team, developing and maintaining meaningful and productive client relationships to ensure that strategic recommendations and deliverables surpass client expectations 

    • Initiate on-going communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met. 

    • Provide proactive counsel on research findings, campaign results, the external marketplace, competitive pressures and brand influences, gains consensus on creative ideas, and develop strategic initiatives 

    • Manage multiple client engagements of varying sizes in a fast-paced environment 

    Strategy 

    • Collaborate with internal team and client peers to support strategic solutions that respond to business and communications challenges with healthcare professionals, patients and caregivers. 

    • Create thoughtful, clear, concise decks that outline business objectives, POVs, strategic plans, etc. 

    • Provide counsel and guidance internally and with client on guiding creative and placement optimizations 

    • Provide strong input on KPIs for program success and performance data. Guiding the team on all reporting outputs.  

    • Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital and communications to help spot opportunities for the client to achieve greater success for their business and brand, reach a broader audience and use all the tools at their disposal 

     

    Operations 

    • Work to ensure smooth orchestration of activities across client, Real Chemistry and clients’ partner agencies. 

    • Inspire and lead internal teams to deliver flawlessly 

    • Serve as the first line escalation point for execution and project challenges, utilizing technical and influence skills to problem solve and keep projects on-time and on-budget 

    • Partner with practice and shared service leads throughout the business to identify opportunities to streamline, elevate and innovate our tactical processes, incorporating feedback from direct reports 

    • Work directly with Account leads and Media counterparts to develop, vet, and execute campaign scopes and ensures all team members are tracking to responsibility/budget 

     

Required Skills & Experience

    • You’ve achieved a midlevel account management/client services or project management role at a pharmaceutical/advertising/healthcare or biotech agency or client-side organization  

    • You have at least a couple of years managing a client’s performance marketing/advertising-driven activities across display, video, social and search 

    • Must have strong knowledge of the platforms and data used to support and measure the overall performance of the campaign  

    • Solid understanding of at least two media platforms (AdWords, DoubleClick, MediaMath, Trade Desk, Facebook) and processes, and general familiarity with tag management tools (GTM or Tealium)  

    • Experience preferred with Martech platforms such as Veeva, Salesforce, and/or Adobe/Marketo and measurement tools such as Domo and Tableau. 

    • Exceptional project management skills: demonstrated ability to work under pressure to meet deadlines, prioritize and manage detailed budgets 

    • Knowledge of medical/scientific/technical terminology and clinical data on assigned projects/accounts. Managed Markets experience preferred  

    • Work related diversity, equity and inclusion involvement a plus 

Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix. * We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.

  

*All employees who work in a Real Chemistry office, travel for business, or attend a Real Chemistry sponsored event must be fully vaccinated against COVID-19. Employees who qualify for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our People team for accommodation. 

  

Real Chemistry offers a comprehensive benefit program and perks, including flexible PTO, expanded paid leave for new parents including Your 4th Trimester ® , a program that helps new parents transition back to work, and a five-week sabbatical program. Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans. Learn more about our great benefits and perks at: https://www.realchemistry.com/

 

Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.

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We are currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them!

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