Brand & Communications at Postmates

We’re the creative storytellers, idea machines, and forward-thinking strategists obsessed with sharing the Postmates brand magic with the world. We’re passionate about crafting captivating stories that connect the consumers, merchants, and communities we serve with our bold mission to change delivery for good.

WHAT WE DO (The team)

The Marketing and Communications team is responsible for managing and growing the Postmates brand by telling the Postmates story at scale in engaging and innovative ways.  We are a high-energy team with a passion for people, culture, brand and great creative storytelling. If you’d like to belong to one of the country’s most dynamic and forward thinking teams, come tell us your story. 

We’re looking for a world class marketer to continue building the Postmates brand by identifying and establishing strong relationships with other leading, innovative brands that strengthen our cultural relevance across music, entertainment, gaming, sports, fashion & beauty. You will work closely with strategic partners to acquire new customers for Postmates, and develop and execute industry-leading integrated marketing campaigns.

You are a self-starter - ready to take action. 

You are a strong problem solver - what problems? 

You are an idea machine - “how about we try...”  

You are a strong collaborator across cross-functional teams - there’s no “i” in team.  

You’ve built and executed marketing campaigns to make a measurable impact at a consumer brand. You love digging into consumer insights and finding unique ways for the Postmates brand to connect with consumers. You have a proven track record of using data to build and optimize campaigns. 

You have experience in client service/management roles and in presenting to various stakeholders, including key internal and external senior executives, to garner support for your ideas, and shape the rationale for why they will deliver on our ambitious goals. 

You bring a “whatever it takes spirit” to accomplish our ambitious goals.

YOUR RESPONSIBILITIES

• Works closely with the Sr Director of Product and Partnerships vet and develop incoming partnership opportunities.
• Ideates innovative and engaging marketing campaigns and activations to support partnership objectives.
• Leads all relevant new partner onboarding/kick offs.
• Leads weekly/monthly partner meetings. 
• Develops the monthly marketing calendar for partners and coordinates with the broader Postmates brand marketing team to align on relevant campaigns.
• Coordinates with the Creative and Growth team to execute against campaign concepts across all marketing channels including email, push, text, in-app, off-platform, etc.
• Identifies additional synergies across brand campaigns and other relevant company initiatives that drives organic growth and product adoption.
• Monitor partner KPIs and continue developing programs/campaigns to optimize performance.
• Leads internal and external pre-campaign pitches and post-campaign debriefs/recaps.
• Leads marketing QBR preparations, while collaborating with XFN teams to gather data, develop decks and participate in partner meetings.
• Partners with legal to inform contract terms and monitors contract compliance.
• Maintains team budget, forecasting costs and ensures all team members are maintaining updated real-time reporting.
• Schedules and organizes all relevant project kick offs.
• Writes project briefs/spec docs and gathers inputs/feedback from relevant stakeholders.
• Builds and maintains project timelines.
• Oversees project review sessions and gathers/implements feedback; and secures approvals.
• Identify and implement continuous process and project improvements.

OUR REQUIREMENTS

• Minimum 5 years experience in hands-on brand marketing and partnership programs in a direct-to-consumer business.
• Unmatched cultural fluency to understand consumer trends, emerging cultural moments, and targets for brand and media partnerships.
• Experience working in or with blue-chip, Fortune 100 companies  
• Excellent verbal and written communication skills across both technical and creative applications.
• HIGH degree of comfort and experience presenting to internal and external stakeholders.
• Very detailed- and process-oriented 
• Must thrive in a fast-paced environment, and is agile, nimble and reactive to new developments and opportunities.
• Must be a self-starter that works well with ambiguous concepts and is a creative problem solver.
• Effective at building strong cross functional relationships that rally teams together around major brand initiatives.
• Proven ability to develop and execute differentiated marketing programs across owned and paid channels with strong case studies and examples.
• Comfort in technical conversations with strong analytical and data-driven decision making experience. 
• Familiarity with data / analysis tools (ability to work with user data and metrics to evaluate and run such programs)