Marketing Operations Manager at Recurly

| San Francisco
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As the Marketing Operations Manager, you’ll be responsible for making sure that Recurly runs an efficient, data-driven, and process-oriented marketing function. You will oversee the day-to-day management of our marketing tech stack and database, deliver marketing performance reporting and analysis, and work with marketing managers to ensure seamless program execution. You’ll work closely with demand generation, sales operations, business analytics, and key functional heads to support a high-performance demand generation engine.

Responsibilities

  • Own our martech stack: HubSpot, Bizible, LiveChat, account-based marketing tools and the sync to our CRM (Salesforce) as well as managing day-to-day operations and evaluations for new software
  • Manage lead scoring, campaign tracking, and sales handoff processes
  • Own our marketing database and segmentation strategy and implement processes to ensure data quality
  • Partner with Sales/Sales Ops on system process improvements, weekly and quarterly reporting
  • Build and scale repeatable business processes to continuously improve operational efficiency and effectiveness
  • Proactively identify and drive analytics to support team performance objectives
  • Drive continuous iteration to support increased funnel efficiency, database engagement, program success, and business direction for the Marketing organization

Requirements

  • 3-5 years of experience in marketing operations or a related function
  • Understanding of Account-Based Marketing strategy, segmentation and processFluent in end-to-end martech ecosystems with a solid understanding of marketing automation systems, such as HubSpot, Marketo or Eloqua, and Salesforce CRM 
  • High attention to detail and accuracy despite fast turnarounds
  • A skilled communicator: transparent, collaborative, and open to feedback
  • Experience defining technical requirements, evaluating technologies, scoping projects, and overseeing implementations
  • Connect multiple data points to report on marketing performance and inform program strategy and execution
  • Support marketing calendar, audience segmentation, build landing pages, forms and email campaigns
  • Document processes and communicate improvements to increase marketing team efficiency
  • Deep experience with and enthusiasm for Excel
  • Google Analytics, HubSpot, Leadspace, Tableau, and Bizible experience a plus
  • Strong team player; demonstrated ability to partner with sales, marketing, business development, finance, and other cross functional departments
  • Proactive and visionary and continually asks, How can I make that better?

About Recurly
Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.
Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases

Location

Recurly is located in the Mission District

An Insider's view of Recurly

What are some social events your company does?

Every Friday, Recurly hosts a happy hour in the kitchen for people to get together and unwind from the week. I especially enjoy the unique and inspired snack choices that are brought to the table. From regional delicacies like Walking Tacos to varied charcuterie boards prepared on-site, Recurly offers something that can appeal to everyone.

Brandon Cruz

Associate Product Manager

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Monday, Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per week.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
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