About Us

Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – fingerprint, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!

Opportunity

UJET is looking for a Marketing Operations Specialist to help drive the day-to-day, hands-on execution of marketing automation programs in support of company and marketing objectives. A strong candidate will possess strong project management skills, detail-oriented, inquisitive and curious and have the ability to perform in a fast-paced and high-energy environment. Additionally, this individual maintains a current understanding of marketing operations best practices and applies them to the execution of our programs and goals.

Responsibilities

• Use Marketo to build, test and deploy emails and landing pages. Assist in building out dynamic engagement/nurture programs.
• Work to refine and optimize Marketo forms, email/landing page templates.
• Implement marketing automation best practices and ensure proper end-to-end testing of programs prior to launch.
• Help build/refine integration between Marketo, Salesforce and corresponding Martech tools to improve ROI.
• Improve scalability in processes that work well, and re-build processes that don’t.
• Assist in database maintenance and hygiene within Marketo and Salesforce.
• Optimize lead scoring and distribution to ensure quality leads are passed to business development for qualification.

Requirements

• Experience: 1-3 years using Marketo (MCA/MCE - Marketo Certified Associate/Marketo Certified Expert a definite plus) - preferably in high-tech/SaaS company startup environment
• Working knowledge of Salesforce CRM
• Experience with Sendoso, On24, Outreach, Uberflip, Google Analytics, ABM a plus
• Creative, open-minded and enthusiastic about seeking new solutions to challenges
• Effective problem solver: You easily anticipate and spot key business issues as opportunities and quickly solve complex problems by proposing recommendations and fixes
• Fast-learner, organized and self-motivated team player, with exceptional attention to detail (ability to QA and ensure error-free deployment)
• Ability to prioritize tasks and juggle multiple projects simultaneously

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!

UJET is an Equal Opportunity Employer