Mobile App Marketing Manager
About TaskRabbit
At TaskRabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier.
As a pioneer of the sharing economy, TaskRabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to three countries and 45+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.
About the Job
The Marketing team at TaskRabbit is data driven and results oriented. Reporting to the Director of Performance Marketing, you will play a critical role in growing and scaling TaskRabbit's client base. We are seeking a talented individual who has strong analytical skill sets to run our paid and non-paid app acquisition. The ideal candidate will have a strong analytical background with a desire to make products grow.
Join us in creating a better everyday life for everyday people.
Responsibilities
- Marketing Strategy
- Develop app marketing strategy and execution across paid and non-paid channels.
- Manage app marketing budget, resources and app store testing.
- Explore new marketing channels to implement and test in order to drive app growth.
- Develop and own dashboards for marketing channels performance.
- Work collaboratively with the Marketing team and Product teams for testing.
- Stay on top of latest Mobile Marketing best practices and trends.
- Performance Marketing Management
- Manage performance marketing channels with a focus on paid and non-paid app acquisition include ASO.
- Drive growth in our performance marketing channels by efficiently scaling conversion volume through testing and optimizations.
- Analyze performance of paid and non-paid campaigns and tests.
- Develop a playbook for app growth across established and new markets.
- Data Analysis
- Optimize campaigns based on campaign KPIs through testing initiatives including design, ad formats, partners, and targeting.
- Work cross-functionally with Product & Engineering to automate data collection and improve attribution analysis.
- Own management of app tracking through our Mobile Measurement Partner (MMP) and internal data.
Qualifications
- Minimum of 4 years of experience working on cross-functional marketing that delivered results related to user acquisition, conversion, marketing optimization, and/or user engagement.
- Minimum of 2-3 years experience managing and executing paid and non-paid app acquisition.
- Strong understanding of performance marketing channels and experience optimizing campaigns by relevant KPIs such as CPA, CPI, CPD, ROAS, etc.
- Experience managing ASO (App Store Optimization)
- Experience with Kochava a plus.
- Analytical mindset and creative thinker to strategize and execute on A/B tests.
- Comfortable working cross-functionally with Product, Design, and Engineering.
- Great communication skills. You are capable of translating your data-driven insights into actionable recommendations.
- Passion for exploring and testing new marketing activities.
Desired Skills & Experience
- Familiar with sharing economy landscape
- Strong verbal and written communication skills
- Excellent time-management skills and attention to detail
- Adapts well to fast-paced working environment
- Professional, positive, upbeat attitude
- Strong desire to learn
You’ll love working here because:
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Values.
- Care Deeply. We take time to be present and partner with our team and communities.
- Level Up. We navigate through ambiguity and go the extra mile.
- Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
- Lead The Future Together. We value entrepreneurship and inspire by action.
- The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up more than half of our team and leadership, and we strive to recruit and retain employees from all over the world.
- The perks. TaskRabbit offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, learning and development opportunities, career development trainings, monthly TaskRabbit product stipends, IKEA discounts, free lunch, weekly meditations, charity events, and a dog-friendly office.
Company Overview:
TaskRabbit is a task management network that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017, TaskRabbit operates in the United States, the United Kingdom and Canada and is expanding its global reach rapidly.
As a pioneer of the sharing economy, TaskRabbit was founded in 2008 on the premise of neighbors helping neighbors. Since then, our network has grown to three countries, 45 cities and over 140,000 Taskers, yet our core mission has remained the same. We want to make everyday life easier for everyday people. And by doing that, we can make your neighborhood a little more familiar.
In 2017, TaskRabbit launched TaskRabbit for Good (TR4G), which connects neighbors to build sustainable and compassionate communities. TaskRabbit for Good was created to make it easier for neighbors to give back locally and make a positive impact in communities around the world. TaskRabbit donates a portion of its service fee from all TR4G initiatives to best-in-class local non-profit organizations tackling social and environmental challenges.
TaskRabbit’s headquarters is located in the heart of San Francisco, with three other offices in New York City, Austin, and London.
Equal Opportunity Employer
TaskRabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. TaskRabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
TaskRabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.