Product Marketing Manager, ITSM (Content)
Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Job description
Atlassian is looking for a Product Marketing Manager to join our IT product marketing team! This role will help drive awareness and adoption of Atlassian’s IT service management (ITSM) solution, Jira Service Management, by planning, producing, distributing, and optimizing content performance.
Your work will support Atlassian’s flywheel business model and enable our enterprise sales team with compelling thought leadership and web experiences that drive the buyer journey.
What you’ll do:
- Plan, build, distribute, and measure content performance to build thought leadership and engage our audiences
- Incorporate data, business priorities, and customer insights into content development
- Become an expert in ITSM customers and their needs across the buyer journey to improve user experience on our properties
- Partner with teams across marketing, product, sales, and more to create compelling content
- Proactively manage content to ensure it meets web, brand, style, and legal requirements
- Optimize content in accordance with SEO principles
Who you are:
- 1-3 years of experience in marketing - B2B, SaaS, or enterprise experience preferred
- Have exceptional writing, editing, and verbal communication skills
- Demonstrate concern for detail, even on a deadline
- Understand content optimization principles
- You are a passionate, self-starter with a no-bullshit, can-do attitude
- You are eager to jump in and get things done but don't get flustered in a fast-paced and often changing environment
More about our team
You’ll be joining a team driving traction into the IT market. The IT Product Marketing team is growing rapidly, so you’ll have tremendous opportunity to help us build our team culture, formulate strategies, build programs from scratch, influence product roadmap, and be instrumental in driving growth for the company. Product Marketing at Atlassian is responsible for creating and executing the GTM strategy for all products across the Atlassian product portfolio by supporting our flywheel model and our approach to enterprise sales. We run our organization like a well-oiled agile team, where the top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.