About the Role

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, we’re looking for a product marketing expert to join our merchant product marketing team. As Product Marketing Manager for Merchants, you will be responsible for launching new products that help merchants grow their business, run their operations smoothly, and take control of their success. Through close collaboration with product management and operations you’ll launch new products and design marketing strategies that grow merchant engagement with existing features. You’ll work closely with partners in Sales to develop and deploy pitch materials that educate merchants on our products and grow revenue for DoorDash.

The ideal candidate is deeply grounded in audience insights and has a proven track record of driving successful launches and marketing initiatives for B2B audiences. You will thrive on analytics and set and achieve goals for projects that raise the bar for impact against engagement and business goals. 

This role is based out of our San Francisco headquarters.

What You'll Do

• Own the development of marketing strategies that drive Merchant awareness and engagement with new and existing features

• Define and drive comprehensive go-to-market plans for new features from audience definition, development of core value proposition, to launch and sustain through owned, in-product, and sales channels
• Develop educational materials, pitch decks, and sales collateral to help existing DoorDash Merchants get the most out of the DoorDash platform
• Create and scale lifecycle marketing campaigns that drive feature adoption among longtail Merchant audiences
• Partner closely with research, sales, and analytics to develop a deeper understanding of the Merchant audience and surface opportunities to senior product leadership to inform the roadmap
• Proactively identify and execute on opportunities to drive increased adoption with new and existing Merchants through close partnership with analytics, product management, and business strategy

Qualifications

• BA, MBA preferred
• 5+ years of professional experience in marketing in a corporate or startup environment
• Proven track record of driving successful go-to-market launches that drive adoption and bottom line impact
• Fluency with data - including market/segment sizing, forecasting, and working with analytics to understand efficacy of campaigns after the fact

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.