Product Marketing Manager - Remote

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About Life 360

Life360 brings families closer with smart tools designed to protect and connect the people who matter most.

Known for first-to-market solutions for modern family challenges, Life360 recently reached #1 in Apple’s US App Store’s list of free social networking apps. Nearly 1 in 10 US families with kids use Life360 an average of 12 times a day, and global membership is growing exponentially, with over 28 million active users in over 140 countries as of March 31, 2020 — making Life360 the largest mobile service for families in the world.

This reach gives us the opportunity to do unprecedented good for families through our valued core offerings: advanced location sharing, private messaging, driver monitoring, help alerts, 24/7 roadside assistance, and Crash Detection with emergency response. On average we respond to 1,000 roadside assists and dispatch 200+ ambulances each month to those in need. 

Offering both free and paid memberships. In addition, the company has raised over $200 million in equity financing, and recently completed an IPO on the ASX exchange — giving our employees the liquidity of a public company with the upside of a private growth stage business.

Life360’s rapidly growing team of 150+ employees is headquartered in San Francisco, with offices in San Diego, and Las Vegas. 

About our culture and benefits

Life360 has embraced a work from home (WFH) philosophy for at least the duration of the COVID-19 crisis, along with most of our peers. During this WFH period, the organization remains connected and engaged with virtual team events, weekly all hands meetings and regular open zoom sessions with leadership.  While we believe that the work world has likely permanently changed, we have yet to make any decisions about our long-term split between WFH and being in the office

 We always offer:

  • Competitive pay and benefits
  • Health, dental and vision insurance plans
  • 401(k) plan
  • $200/month Quality of Life perk
  • Flexible PTO
  • Free Life360 platinum membership for your family circle
  • Whatever makes you stronger makes us stronger. We buy you the things you need to improve yourself and get your job done.

All open positions are remote opportunities and when the time comes to return to our offices, we offer the following:

  • A great office with plenty of light in the heart of the SOMA district in beautiful San Francisco; a 5 minute walk to CalTrain
  • An amazing office location within walking distance to the beach in Encinitas
  • In person team building activities, celebratory company outings and fun events

POSITION SUMMARY

We are seeking an experienced and passionate Product Marketing Manager who will own the marketing strategy and execution for Life360’s core experience. In this role, you will own positioning, naming, competitive analysis, and go-to-market strategy for our new and existing core features. You will bring the customer perspective to every facet of the product, refining the product voice to build our family user base and retain their trust. You will work closely with cross-functional teams including PM, Design, Engineering, Data, Lifecycle Marketing, User Acquisition, PR and Social to bring your concepts to life.

PRIMARY RESPONSIBILITIES

Primary responsibilities include, but are not limited to:

  • Work closely with PM teams to guide product roadmap, develop product positioning and establish product market fit
  • Understand and cascade qualitative and quantitative insights to improve product voice, marketing messaging, and feature development 
  • Own go-to-market strategy & execution and collaborate with cross functional teams to meet deadlines while also producing high quality customer experiences
  • Work with Design to improve marketing optics in outbound (email, push, social), inbound (website) and in-app (IAM, settings) channels
  • Partner with Memberships PMM and Lifecycle Marketing to identify synergistic opportunities, optimize outbound/in-app marketing and refine customer segmentation
  • Thrive to improve user adoption and retention with actionable insights formed through testing, customer feedback, data and surveys
  • Be prepared to address project pivots in a fast-paced environment

EXPERIENCE/QUALIFICATIONS 

We are looking for candidates with diverse backgrounds that will compliment the skills and backgrounds of the current team. If you don’t fit all the criteria below please apply anyway as this list is more of a preference rather than a rule. Our priority is for a well rounded team that delivers results:

  • 4+ years experience in product marketing, marketing or product development
  • Experience in creating marketing strategies and owning the end-to-end process from ideation to market entry
  • Thorough knowledge of marketing funnel, channel impact and customer/product life cycles
  • Experience in launching new products, setting and achieving key results
  • Strong communicator who excels in fast-paced and collaborative environments
  • Strong attention to detail and project management skills
  • Strong written and verbal communication skills
  • BA/BS degree

 #LI-Remote

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Location

Remote First - To support a remote-first work environment we have established norms such as no meeting times and a remote work stipend.

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